Revenue Cycle Specialist

Description

Join our team as a Revenue Cycle Specialist with our Respite Program in La Crosse, WI!

BASIC PURPOSE: Reporting to the Program Coordinator (Respite), the Revenue Cycle Specialist - Respite is responsible for performing a range of functions within the Respite Program, in order to maximize reimbursement for the services that FCC provides while supporting agency financial goals.

This position typically starts at the mid wage range which can vary based on education and experience.

Essential Duties & Responsibilities

• Prioritize and complete work assignments within established productivity/quality metrics. Utilize FCC’s Electronic Health Record (EHR) to coordinate revenue cycle operations with program/clinical needs.
• Use essential thinking skills in order to identify opportunities for operational improvement, standardization; recommends and implements effective changes to workflow.
• Counsels and assists clients and providers, as well as internal FCC staff, with billing concerns and/or questions in order to improve payment turnaround time and maximize reimbursement. Work closely with the Program Coordinator (Respite) and Case Managers to assure billing issues are corrected timely.
• Maintain regular communication with Supervisor and other Respite staff to ensure he/she is properly informed of updates, concerns and staff issues.
• Perform other duties as deemed necessary to fulfill the responsibilities of the position or as assigned by the supervisor.
  
  

Qualifications

ESSENTIAL KNOWLEDGE, SKILLS & ENVIRONMENT:

Education, Training and Work Experience : HS Diploma or equivalent, relevant experience in finance, collections, customer service, insurance and/or health care environment is preferred. Ability to multi-task and quickly change focus in a fast-paced work environment that utilizes multiple technology platforms. Strong planning and organizational skills. Excellent written and verbal communication skills.

Specialized Knowledge & Skills : Detail oriented, focused, organized, takes initiative. Works well in a team setting. Experience handling difficult situations with customers. Basic knowledge of medical terminology, CPT and ICD-9 coding. Basic computer skills, i.e. email, word processing, spreadsheets and search engine type programs.

Equipment & Applications : Independently executes computer applications including Gmail, Windows, Microsoft Word and Excel.

Work Environment & Physical Demands : Typical office environment conditions with long periods of sitting. Minimal, bending, lifting, twisting and standing; infrequent lifting. No regular travel required.

Benefits At FCC

• Paid time off through accrued vacation and sick time & 9 recognized holidays – plus an additional floating holiday!
• Customize your insurance needs - medical, vision, and dental options to fit your family.
• Health Savings Account - FCC makes monthly contributions!
• Life insurance covered 100% by FCC.
• Short term & long-term disability, voluntary life, accident, cancer and critical illness insurance available.
• 401(k) Savings Plan - FCC will match up to 3% of the employee’s contribution (a 50% match on the first 6%).
• Business Casual dress code policy – dress appropriately per your schedule.
• Our Clients – the biggest benefit of all is that you are making a difference by supporting members in your local community!