People Operations Assistant

WHY JOIN TAXRISE?

At TaxRise, we don’t just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.

Join us and make a tangible difference in people’s lives while growing your career with a team that values your contributions.

About The Role

The Human Resources Assistant provides essential administrative support to our People Operations team, ensuring our HR processes run smoothly and efficiently. This role is ideal for someone who is highly organized, detail-oriented, and wants to build a career in Human Resources.

As our HR Assistant, you'll focus primarily on administrative tasks that keep our HR department running smoothly. You'll manage the HR inbox, process Employee Change of Status Forms, monitor new hire self-service onboarding, and ensure all system access changes are properly submitted through IT tickets. While our HR Business Partner and HR Representative handle employee inquiries and complex issues, you'll provide the critical behind-the-scenes support that makes their work possible. Your attention to detail and proactive approach will directly impact the efficiency of our entire HR operation.

We’re all about that in-person vibe—this role is 100% on-site! If you’re excited to work side-by-side with our team (or are ready to make the move), then you’re a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting!

How You'll Be Rewarded

At TaxRise, Inc., we believe in rewarding hard work and dedication! We offer our team members competitive hourly pay and the opportunity to earn a monthly bonus based on individual productivity, with even greater earning potential for those who are highly motivated, organized, and love exceeding goals.

• Base Salary: $22 - $25 hourly
  
  

What You’ll Do

Day-to-Day Administrative Excellence

• HR Inbox Management: Monitor and manage the HR inbox, routing messages to appropriate team members and handling routine requests
• Employee Change Processing: Process all Employee Change of Status Forms with accuracy and timeliness
• Document Management: Create, distribute, file, and track HR forms, notices, and communications
• Data Entry: Input and update employee information in Paylocity using Change of Status Forms
• File Maintenance: Maintain organized digital and physical employee files that are audit-ready
  
  

Onboarding & First Impressions

• Onboarding Support: Monitor new hire completion of self-service onboarding in Paylocity
• Documentation Processing: Ensure all new hire paperwork is completed accurately and on time
• System Access Coordination: Submit IT tickets for new hire system access and permissions
• Progress Tracking: Monitor onboarding checklist completion and follow up on missing items
  
  

HR Operations Support

• HRIS Maintenance: Process Employee Change of Status Forms and ensure data accuracy in Paylocity
• IT Ticket Management: Submit IT tickets for all employee changes to update access and permissions across systems
• Compliance Monitoring: Track I-9 forms, background checks, training completions, and certification renewals
• Administrative Follow-up: Send reminders for incomplete documentation, expired certifications, and pending tasks
  
  

Project & Event Support

• Event Logistics: Assist with coordination of employee engagement activities and company events
• Process Documentation: Help maintain and update HR procedures and checklists
  
  

Offboarding & Transitions

• Exit Interview Support: Serve as backup for conducting exit interviews when needed
• Separation Documentation: Prepare and process termination paperwork and final documents
• System Access Removal: Submit IT tickets to remove system access for departing employees
• Equipment Recovery: Coordinate return of company property and track completion
• Final Details: Ensure all offboarding tasks are completed thoroughly and on time
  
  

What You'll Need To Succeed

Must-Haves

• 1–2 years of administrative or office support experience (HR experience is a plus!)
• Experience with HRIS systems (Paylocity, ADP, Workday, or similar)
• Strong email management and inbox organization skills
• Exceptional attention to detail and accuracy in data entry
• Strong organizational skills with ability to manage multiple tasks and deadlines
• Professional written communication skills for email correspondence
• Discretion and integrity when handling confidential information
• Proficiency in Microsoft Office Suite and/or Google Workspace
  
  

Nice-to-Haves

• Previous experience in administrative support roles within HR departments
• Knowledge of California employment laws and compliance requirements
• Experience with e-Verify and I-9 administration
• Familiarity with tracking systems and maintaining compliance calendars
• HR certification or relevant coursework
  
  

We understand potential comes in many forms. Even if you don’t check every box, we encourage you to apply — we consider all qualified candidates.

What We Offer

We believe in taking care of our team so they can take care of our clients. Here’s what you can expect as part of the TaxRise family:

• Medical, Dental, and Vision Insurance (starting after 60 days)
• Paid Time Off (Vacation, Sick Days, Company Holidays)
• Wellness Days to recharge when you need it most
• 401(k) retirement plan with company match
• Professional Development Program to support your growth
• Access to our on-site gym and gaming lounge
• Catered team lunches every Friday
• Fun and energizing quarterly company outings
  
  

About Us

At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do.

When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.

We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.

If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that’s reshaping the future of tax resolution.

OUR COMMITMENT

At TaxRise, we’re proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.

TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.