Office Assistant *ASAP*
Hustle Notice Biz
Date: 2 weeks ago
City: Birmingham, AL
Contract type: Full time
Job Summary
Iris Comm Lab We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and support. In this fast-paced environment, you will interact with a diverse range of clients, addressing their inquiries, resolving issues, and ensuring their satisfaction with our products and services
Job: On site
Location: Birmingham, AL
Pay Range: $850- $1150 per week
Department Iris Comm Lab Employment Type Full Time Location Birmingham, AL Workplace type Onsite Compensation $850 - $1,150 / week
Key Responsibilities
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Apply Now
Iris Comm Lab We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and support. In this fast-paced environment, you will interact with a diverse range of clients, addressing their inquiries, resolving issues, and ensuring their satisfaction with our products and services
Job: On site
Location: Birmingham, AL
Pay Range: $850- $1150 per week
Department Iris Comm Lab Employment Type Full Time Location Birmingham, AL Workplace type Onsite Compensation $850 - $1,150 / week
Key Responsibilities
- Answer incoming calls and respond to customer inquiries promptly and professionally.
- Provide accurate information regarding products and services to customers.
- Resolve customer complaints and issues with patience and empathy.
- Document all customer interactions and transactions in the database.
- Follow up with customers to ensure their issues have been resolved to their satisfaction.
- Assist customers with billing inquiries and account issues as needed.
- High school diploma or equivalent; additional education or certification is a plus.
- Proven experience as a Call Center Representative or in a similar customer service role.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and handle stressful situations effectively.
- Familiarity with customer relationship management (CRM) systems is a plus.
- Health Insurance: Comprehensive medical, dental, and vision coverage.
- Retirement Plan: 401(k) with company matching.
- Paid Time Off (PTO): Generous vacation, sick leave, and holiday pay.
- Professional Development: Opportunities for training, workshops, and career advancement.
- Employee Assistance Program (EAP): Access to mental health and wellness resources.
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Apply Now
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