Specialist Corporate Quality

Looking for a career where you can make a difference?

At Mary Kay we are committed to enriching the lives of women and their families around the world, we offer careers with unlimited opportunities to do something beautiful every day. More than 5,000 employees work in locations around the world. They provide the products, marketing and other support to millions of Independent Beauty Consultants (IBCs) who work as independent contractors, selling our products directly to consumers in nearly 40 markets on five continents.

We are a company that believes in our people and cares for them with truly exceptional benefits. We offer:

• A comprehensive health plan which includes medical, dental, and vision with low premiums
• 401(k) plan
• A generous profit-sharing program
• Free access to on-site fitness center and on-site clinic
  
  

Job Summary

Contributes to the assurance that providers of outsourced products, materials, and services within the Mary Kay Global Supplier Quality Management system meet applicable Regulatory Authorities and Mary Kay global quality requirements. This is delivered by execution of documented assessments of assigned cosmetic, over-the-counter, and nutritional/dietary supplement suppliers, management of supplier corrective actions to close identified gaps, maintenance of audit and supplier data in Mary Kay Business Systems, and support of quality agreement creations/renewals. Responsible for quality audit initiatives related to assigned manufacturers and suppliers of materials, products or services used in development or manufacturing. Represents Corporate Quality on the new product development teams and serves as contact for supplier quality and quality compliance related issues and works to resolve these issues and improve quality globally.

• Develops audit plans and executes the audit assessment of new and existing global manufacturers and suppliers of cosmetic finished goods, sub-assemblies, ingredients, components, and services to ensure quality and regulatory requirements are met. Reports audit results including corrective action plans. Manages supplier corrective action plans to closure. Represents the company on assigned audits and projects.
• Analyzes supplier data and trends issues proactively identifying supplier issues. Participates in continuous improvement projects across functional areas of the business to help improve supplier performance and ensure proper supplier quality management systems are maintained and consistently followed. Must remain knowledgeable about global nutritional regulatory changes that could affect the supplier and compliance quality.
• Serves as a corporate supplier quality resource for Mary Kay globally. Collaborates with Regional supplier quality management teams to support region needs for local manufacturing and/or local sourcing and/or training while maintaining the Mary Kay Corporate Quality compliance with MKI policies.
• Provides internal and external audit support as necessary. This support may include conducting internal system audits of Mary Kay manufacturing and distribution centers as well as international subsidiaries. Provides support for audits of Mary Kay by external agencies (FDA, TDH, CFDA, etc.).
• This job requires on-site work at a Mary Kay facility.
  
  

Experience: 5+ years of Quality, Engineering, or Manufacturing experience in GMP environment (Pharma, OTC, personal care, or dietary supplements) and 3+ years audit experience. Certification by the American Society for Quality (ASQ) as a Certified Food Safety Quality Auditor (CFSQA), Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), Certified Pharmaceutical GMP Professional (CPGP) or similar required. Certified as a Preventive Controls Quality Individual (PCQI) is a plus.

Education: Bachelor's degree in a Science, Technology, Engineering, Mathematical, or related science/technical discipline.

• Knowledge of current GMPs, GLPs, ICH Q7, ICH Q10, ICH Q9, 21 CFR Part 11, and 21 CFR Parts 111, 210 and 211.
• Knowledge of quality principles, audit protocols, inspection procedures, data integrity principles, FDA regulations, and GMPs as applied to personal care, over-the-counter, and nutritional/dietary supplements industry.
• Possesses strong project and time management skills to ensure assigned activities are prioritized and completed with required timelines.
• Knowledge of continuous improvement tools/processes to participate in projects across functional areas of the business to resolve supplier issues.
• Critical thinker and active listener with ability to identify issues and provide solutions to a variety of problems.