Quality Assurance Documentation Coordinator
Arkana Laboratories
Date: 2 weeks ago
City: Little Rock, AR
Contract type: Full time
Who we are: At Arkana Laboratories, everyone has an important role to fill. Come join us and be a part of a team dedicated to making life better for those who need it most.
This place is packed with super-smart people who do their best work together. We work hard every day to advance our understanding of disease and provide world-class care to our patients in hopes of leaving our corner of the world a little better than we found it. While we are committed to improving the lives of thousands of patients, we never lose sight of the realization that they are the reason we get to create change in our field.
Built on generosity, teamwork, and the freedom to try new things, we take great pride in our work. Great ideas come from everywhere in this company and we celebrate each success and failure for the opportunity it gives us to keep reaching. For more than twenty years after our founder, Dr. Patrick Walker, wrote his goals on the back of a napkin, our people, culture, and values have remained strong.
About the position: As the Quality Assurance Documentation Coordinator, your responsible for managing and maintaining the organization's document control system to ensure compliance with regulatory requirements and internal standards. This role supports quality assurance efforts by organizing, tracking, and safeguarding documentation critical to operations, audits, and continuous improvement initiatives.
What you'll do:
Education:
What we offer: We know that health is more than doctor visits and life is more than work. We work hard at Arkana but in turn provide competitive salaries and generous benefit offerings.
Specifically, we offer the following benefits to full-time employees:
This place is packed with super-smart people who do their best work together. We work hard every day to advance our understanding of disease and provide world-class care to our patients in hopes of leaving our corner of the world a little better than we found it. While we are committed to improving the lives of thousands of patients, we never lose sight of the realization that they are the reason we get to create change in our field.
Built on generosity, teamwork, and the freedom to try new things, we take great pride in our work. Great ideas come from everywhere in this company and we celebrate each success and failure for the opportunity it gives us to keep reaching. For more than twenty years after our founder, Dr. Patrick Walker, wrote his goals on the back of a napkin, our people, culture, and values have remained strong.
About the position: As the Quality Assurance Documentation Coordinator, your responsible for managing and maintaining the organization's document control system to ensure compliance with regulatory requirements and internal standards. This role supports quality assurance efforts by organizing, tracking, and safeguarding documentation critical to operations, audits, and continuous improvement initiatives.
What you'll do:
- Administer and maintain electronic document control systems
- Ensure and maintain compliance with document control policies, regulations, and industry standards
- Prepare and maintain documentation for internal and external audits
- Support preparation and response efforts for audits, inspections, and regulatory reviews
- Track and maintain records related to vendor assessments and re-evaluations
- Identify and implement improvements in document management processes
- Support cross-functional teams in developing and updating standard operating procedures (SOPs)
- Assist in the onboarding of new staff by ensuring access to current documentation
Education:
- Required: Bachelor's degree in Healthcare Administration, Life Sciences (e.g., Biology, Biochemistry, Microbiology) or a related discipline
- Preferred: Coursework or experience in quality management systems and regulatory compliance
- Minimum 2–3 years of experience in document control or records management, preferably in a regulated environment (clinical, pharmaceutical, laboratory, or healthcare setting)
- Experience supporting internal or external audits
- Experience with controlled document systems and workflows
- Experience in technical writing, especially related to SOPs and quality documentation
- Strong attention to detail and organizational skills
- Proficiency with document control systems (e.g., MediaLab, MasterControl, Confluence)
- Excellent written and verbal communication, including technical writing for SOPs and policies
- Ability to manage multiple priorities and meet deadlines
- Familiarity with audit preparation and regulatory compliance
- Intermediate to advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook)
What we offer: We know that health is more than doctor visits and life is more than work. We work hard at Arkana but in turn provide competitive salaries and generous benefit offerings.
Specifically, we offer the following benefits to full-time employees:
- Competitive salary
- Generous paid time off and Paid Holidays
- Minimal cost health insurance for you and affordable options for your family
- 401(k) with immediate eligibility and match
- Company-paid life insurance
- Company-paid long term disability coverage
- Affordable vision and dental plans
- Flexible Spending Account or Health Savings Account availability
- Wellness plan and complimentary yoga classes
- Monthly in-office massages and employer-sponsored lunches
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