Community Outreach Associate

Job Details

Description

Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.

SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.

Responsibilities

• With store leadership and CO marketing, develop comprehensive event and promotion opportunities to increase store traffic and sales.
• Manage public relations with store associates to ensure they understand the promotion or event to maximize buy-in and participation.
• Seek and recommend to store leadership community engagement opportunities that will enhance the SCHEELS brand. Upon approval, manage the opportunity.
• Serve as the community and customer contact as it relates to donations and sponsorship requests.
• Create and manage an annual calendar and budget.
• Evaluate all public relations endeavors and report to SCHEELS leadership.
• Serve as the store liaison with CO Marketing to manage store media including TV, radio, print, website, social media, pro-staff, events, co-op, vendors, graphic design and training.
• Prepares PR budget and tracks costs to ensure all expenses are within organization’s financial policy.
• Will serve as or will name a store spokesperson to manage the conversations with the media or the community.
• Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth.
• Other duties as assigned by leadership.
  
  

Qualifications

• Ability to work independently and with the team.
• Exercise judgment and tact and be able to effectively work with all levels within the organization.
• Strong oral / written communication and presentation skills to communicate effectively and in a timely manner with all levels of the organization, throughout the community, and with the media.
• Strong organization skills and ability to manage details.
• Leadership and management experience.
• Ability to develop a strong knowledge of Scheels’ policies and culture.
• Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration.
• Ability to work assigned scheduled which may include varied hours, evening, weekends, and holidays.
• Some travel, including overnight stays.
• Must possess a valid driver’s license.
  
  

Requirements

Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
  
  

Culture

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early
  
  

Team Mentality

• Genuine interest and action in helping others before yourself, regardless of recognition or reward
  
  

Teach-ability

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling
  
  

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
  
  

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines
  
  

Education And Experience

Bachelor’s degree in Business, Marketing, or related field; three to five years of related experience: or equivalent combination of education and experience.

Physical Requirements

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Medium work - Exerting 20 to 50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical demand requirements are in excess of those for light work.

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Benefits

To see a full list of benefit offerings from Scheels visit scheels.com/careers

EQUAL EMPLOYMENT OPPORTUNITY

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.