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Job Type

Full-time

Description

Let's share a little about FBS and then we welcome you to apply:

• We are so proud to be 100% Employee Owned. We hire owners, not employees! This means that employees earn ownership in our company through their work and build their net worth based on the company's change in value over time. Once eligible, you start your journey to ownership with an annual gift of stock averaging 17% of what you make each year!
• For our seventh consecutive year, we ranked in the Top 10 Best Places to Work in Idaho.
• Franklin Building Supply is a lumber and building material company that has been in business for more than 45 years. We have locations spread across Idaho and one in Nevada.
• We supply just about everything besides plumbing and electrical to build homes. Our focus is on serving professional home builders. Along with providing materials, we install a wide range of products including framing, overhead doors, insulation, gutters, siding, and more. We also manufacture some products including trusses, cabinets, doors, and granite countertops.
• Our company is full of outstanding people who have been working for Franklin Building Supply for 10, 20, or 30 years. We're working harder than anyone else in our market to get better every day, adding value for customers and improving the value of our company for our employee-owners.
• We are committed to working safer, smarter, and more efficiently than ever before. We are investing significantly in tools, equipment, training, and positions like this to help our team reach its potential.
• Along with competitive compensation, we offer competitive benefits that would be expected including medical/Rx, vision and dental insurance, 401(k), paid time off, holiday pay, disability & life insurance, etc.
  
  

Primary purpose: Take and schedule requests for building materials from CSR's and Account Coordinators. Plan the timely building of the orders in the Yard and arrange product deliveries. Schedule returns from the jobsites. Invoice orders and credits in a timely manner.

Some duties and responsibilities include

• Efficient Scheduling: Schedule deliveries and returns effectively, optimizing logistics for timely service.
• Customer Engagement: Effectively listen and communicate with customers, CSR's, and Account Coordinators to meet their needs.
• Software Proficiency: Utilize Bis Track software to print delivery tickets, returns, and invoice customers accurately.
• Dispatch Management: Track the status of all load building and deliveries in the Dispatch system to ensure smooth operations.
• Multi-Location Collaboration: Work seamlessly with multiple locations to coordinate materials and deliveries.
• Load Management: Oversee the loading of packages onto delivery trucks, ensuring safety and efficiency.
• Team Leadership: Supervise and lead a team of 7 people to ensure a cohesive and productive work environment.
• Package Assembly: Assemble building material packages as needed to meet customer requirements.
• Customer Interaction: Interact with customers and subcontractors in a friendly and professional manner, ensuring a positive experience.
• Customer Vehicle Loading: Assist customers in loading their materials onto their vehicles when necessary.
• Flexibility: Be open to performing other duties as assigned to support the team and department.
  
  

Requirements

Qualification

• Lumberyard Experience: Previous experience in lumberyard operations and a strong understanding of safety protocols.
• Keyboarding Skills: Proficiency in keyboarding and computer usage.
• Effective Communication: Skilled communicator in person, over the phone, and through email, with strong interpersonal and negotiating skills.
• Attention to Detail: Detail-oriented with the ability to plan ahead and adapt to changing conditions.
• Math Proficiency: Proficient math skills to handle calculations and measurements accurately.
  
  

Strongly Preferred

• Customer-Focused: Direct experience with customers in the yard and on jobsites, with a deep familiarity with building products and their applications.
• Logistics Expertise: Previous experience in load building, forklift operation, and delivery logistics.
  
  

Why Join Us

• Team Collaboration: Be part of a collaborative team that values your contributions and teamwork.
• Learning Opportunities: Gain valuable experience in logistics, customer service, and building materials operations.
• Career Advancement: As you excel in your role, there may be opportunities for career advancement within our organization.
• Customer-Centric: Play a crucial role in ensuring our customers receive top-notch service and satisfaction.