Program Operations Manager RP304
People Incorporated
Date: 4 hours ago
City: Taunton, MA
Contract type: Full time
Program Operations Manager - Full Time
Pay Rate: $64,500
Schedule: Monday -Friday 9am-5pm with 2 weekend shifts per month, flexibility required outside of regular schedule
COME JOIN OUR AMAZING TEAM!!
About The Role
People Incorporated is seeking a Program Operations Manager (POM) to oversee operations at assigned residential sites. The POM ensures quality care, regulatory compliance, staffing, and support services for adults with developmental and intellectual disabilities. This role plays a key part in maintaining a safe, supportive, and person-centered environment.
Key Responsibilities
Oversee daily supports, medical needs, and service plans for individuals
Supervise, train, and schedule direct care staff
Maintain licensing compliance, safety drills, and quality assurance
Coordinate with guardians, clinicians, and outside agencies
Manage site budgets, payroll, and facility needs
Serve in an on-call rotation and assist other sites as need
QUALIFICATION
A bachelor’s degree in human services or a related field and two years’ related experience, one year in a supervisory capacity; or an associate’s degree and three years’ related experience, one year in a supervisory capacity; or suitable combination of education and experience
Excellent oral and written communication skills
Ability to demonstrate effective project management skills
Ability to follow organization policies, procedures, and management decisions
Ability to supervise or coordinate others in a residential setting serving developmental and intellectually disabled adults
Ability to respond adeptly and responsibly to site and division emergencies
Ability to safely transport individuals using an Agency and/or personal vehicle
A qualifying criminal background check, driving record, and a valid driver’s license
A current copy of all required health records and TB assessments
Why join our Team?
Come work in a rewarding and creative environment that encourages growth, collaboration and community involvement that is exploding with opportunities
At People Incorporated You Will Find a Path To Endless Opportunities And a Rewarding Career! We Offer a Supportive Work Environment, Employee Recognition Program, Professional Development, Opportunities For Growth As Well As Industry-leading Wages And a Comprehensive Benefit Package That Includes
**For employees working in benefit eligible positions only**
Available Benefits
4 weeks accrued paid time off
11 paid holidays annually
Health Insurance
Dental Insurance
Vision Insurance
403(b) savings plan
Wellness Activities and initiatives
Medical and Dependent Care Flexible Account
FREE Life and Long-term Disability Insurance
Short-term Disability Insurance
Select discounts through LifeMart (i.e., Discount movie and theme park tickets, savings on T-Mobile)
Employee Assistance Program
Fitness Center on Site
Discounts on Auto, Home and Renters Insurance
Free Financial Planning/Analysis
Public Service Student Loan Forgiveness Program
Financial Support with Monthly Student Loan Payments
People Incorporated offers a competitive salary and benefit package that includes health, dental, 403(b), FSA, LTD, Life Insurance and generous accrued time off. To learn more about People Incorporated please visit us online at www.peopleinc-fr.org
Professional Developmental
Tuition Assistance Program
Financial support with monthly student loan payments
Reimbursement for C.N.A. Training and Licensing
FREE DDS Certificate (Human Service)
Scholarship Opportunities
Degree Completion Incentive
Join us! #peoplewithapurpose
People Incorporated is committed to fostering a respectful and supportive work environment. We are a proud equal opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGTBQIA+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce are key to the success of our agency. We strive to create a workplace where employees feel supported, appreciated, and motivated to grow.
UNITED WAY MEMBER AGENCY
EOE
Pay Rate: $64,500
Schedule: Monday -Friday 9am-5pm with 2 weekend shifts per month, flexibility required outside of regular schedule
COME JOIN OUR AMAZING TEAM!!
About The Role
People Incorporated is seeking a Program Operations Manager (POM) to oversee operations at assigned residential sites. The POM ensures quality care, regulatory compliance, staffing, and support services for adults with developmental and intellectual disabilities. This role plays a key part in maintaining a safe, supportive, and person-centered environment.
Key Responsibilities
Oversee daily supports, medical needs, and service plans for individuals
Supervise, train, and schedule direct care staff
Maintain licensing compliance, safety drills, and quality assurance
Coordinate with guardians, clinicians, and outside agencies
Manage site budgets, payroll, and facility needs
Serve in an on-call rotation and assist other sites as need
QUALIFICATION
A bachelor’s degree in human services or a related field and two years’ related experience, one year in a supervisory capacity; or an associate’s degree and three years’ related experience, one year in a supervisory capacity; or suitable combination of education and experience
Excellent oral and written communication skills
Ability to demonstrate effective project management skills
Ability to follow organization policies, procedures, and management decisions
Ability to supervise or coordinate others in a residential setting serving developmental and intellectually disabled adults
Ability to respond adeptly and responsibly to site and division emergencies
Ability to safely transport individuals using an Agency and/or personal vehicle
A qualifying criminal background check, driving record, and a valid driver’s license
A current copy of all required health records and TB assessments
Why join our Team?
Come work in a rewarding and creative environment that encourages growth, collaboration and community involvement that is exploding with opportunities
At People Incorporated You Will Find a Path To Endless Opportunities And a Rewarding Career! We Offer a Supportive Work Environment, Employee Recognition Program, Professional Development, Opportunities For Growth As Well As Industry-leading Wages And a Comprehensive Benefit Package That Includes
**For employees working in benefit eligible positions only**
Available Benefits
4 weeks accrued paid time off
11 paid holidays annually
Health Insurance
Dental Insurance
Vision Insurance
403(b) savings plan
Wellness Activities and initiatives
Medical and Dependent Care Flexible Account
FREE Life and Long-term Disability Insurance
Short-term Disability Insurance
Select discounts through LifeMart (i.e., Discount movie and theme park tickets, savings on T-Mobile)
Employee Assistance Program
Fitness Center on Site
Discounts on Auto, Home and Renters Insurance
Free Financial Planning/Analysis
Public Service Student Loan Forgiveness Program
Financial Support with Monthly Student Loan Payments
People Incorporated offers a competitive salary and benefit package that includes health, dental, 403(b), FSA, LTD, Life Insurance and generous accrued time off. To learn more about People Incorporated please visit us online at www.peopleinc-fr.org
Professional Developmental
Tuition Assistance Program
Financial support with monthly student loan payments
Reimbursement for C.N.A. Training and Licensing
FREE DDS Certificate (Human Service)
Scholarship Opportunities
Degree Completion Incentive
Join us! #peoplewithapurpose
People Incorporated is committed to fostering a respectful and supportive work environment. We are a proud equal opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGTBQIA+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce are key to the success of our agency. We strive to create a workplace where employees feel supported, appreciated, and motivated to grow.
UNITED WAY MEMBER AGENCY
EOE
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