Nursery Sales Specialist & Designer

DCA Outdoor


Date: 3 hours ago
City: Blue Springs, MO
Salary: $18 - $20 per hour
Contract type: Full time
Plant Your Future: Nursery Sales & Landscape Design Associate Opportunity

Join our vibrant retail garden center team as a Nursery Sales Specialist & Designer, where your primary focus will be driving sales in the nursery department by providing expert guidance on healthy, beautiful plants. Additionally, you'll receive company-led leads to visit customers, assess their outdoor needs, and transform those opportunities into stunning, customized landscape designs. Use your passion for plants and landscape design to recommend solutions, upsell products, and foster lasting customer relationships that lead to successful sales.

If you're eager to combine your sales skills, nursery plant knowledge, and creative design talent in a collaborative environment, this is the ideal role to grow your career in the landscaping and green industry.

  • This is a full-time role working at Colonial Gardens in Blue Springs, Missouri.
  • Hourly Range: $18.00-$20.00 + variable compensation based on landscape design sales

Key Responsibilities

  • Design Sales: Actively engage with customers to develop personalized landscape designs, recommend appropriate plants and materials, and work consistently towards achieving sales goals by leveraging design projects, upselling, cross-selling, and building strong customer relationships.
  • Nursery Sales: Deliver outstanding customer service by actively engaging shoppers, recommending high-quality plants and gardening products, and highlighting features and benefits to encourage purchases. Use your expertise to upsell and cross-sell, creating a positive shopping experience that drives increased sales and customer satisfaction.
  • Product Knowledge?: Proactively expand and deepen your understanding of plants, gardening products, and landscaping solutions to confidently recommend items that meet customer needs. Use your expertise to promote and upsell products, ultimately increasing sales and enhancing the customer’s purchasing experience.
  • Plant Quality?: Assist in maintaining the health and vitality of all plants through regular watering, pruning, and inspections for pests or diseases. Ensure plants are properly cared for, healthy, well-maintained, and attractively presented to support high quality standards and a positive customer experience.
  • Work Safely?: Adhere to safety protocols and best practices to prevent accidents and ensure a safe working environment.

Essential Job Duties

  • Design Sales:
    • Assist customers in designing landscape plans by asking relevant questions, suggesting appropriate plants and materials, and utilizing leads provided by management
    • Proactively contact prospects through phone calls and customer visits to generate new landscape design projects
    • Visit customers at their locations when necessary to understand their specific landscape needs and gather detailed information for design purposes
    • Use DynaScape to create customized landscape designs that align with customer preferences and site conditions
    • Present landscape proposals to customers clearly and confidently, explaining design features, plant selections, and project scope
    • Follow up with customers on proposals to answer questions, gather feedback, and work toward closing sales
  • Nursery Department:
    • Greet customers promptly and courteously, actively listening to their needs to provide tailored recommendations and support sales growth
    • Help customers select healthy, vibrant plants and gardening products by inspecting stock and providing knowledgeable advice, ensuring a positive shopping experience
    • Accurately process sales transactions, including upselling and cross-selling, while ensuring proper documentation and customer satisfaction
    • Maintain the health and appearance of all nursery stock by regularly watering, pruning, and inspecting plants for pests or diseases
    • Present plants and products attractively and accurately, ensuring proper labeling and organization for easy customer access
    • Adhere to all safety protocols, including proper lifting techniques, equipment use, and hazard identification, to maintain a safe work environment
    • Collaborate with team members and management to meet sales goals, improve customer service, and maintain high standards of quality in the nursery department
    • Continuously update and enhance your knowledge of plants, gardening supplies, and landscaping solutions through training, research, and on-the-job learning
    • Keep the nursery area clean, organized, and free of hazards, adhering to store policies and safety standards
    • Assist in creating signage and promotional displays to highlight products, special offers, and seasonal events, enhancing customer engagement and sales
Other Duties And Responsibilities

  • Cross train and work in other departments as needed
  • Participate in store events, promotional activities, and community outreach efforts to enhance customer engagement and support sales initiatives
  • Promote and foster company’s core values
  • Other job duties as assigned

Competencies For Success

  • Job & Technical Expertise: Demonstrate depth of knowledge and skill in a technical or functional area.
  • Results Orientation: Focus on the desired result of individual or teamwork, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.
  • Customer Service & Retention: Demonstrate concern for satisfying external and/or internal customers.
  • Communication & Interpersonal Skills: Develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support.

Minimum Qualifications

  • Required: Prior experience in landscape design; regenerative landscape design experience preferred
  • Required: Proficiency in using design software such as DynaScape or similar design programs
  • Required: Must have availability to work on weekends
  • Required: Strong knowledge of plants, gardening products, and landscaping solutions or a willingness to learn and expand expertise
  • Required: Valid driver’s license
  • Required: Class E Driver's License (or ability to obtain CLASS E)
  • Required: Demonstrated knowledge of Midwest/native plant species and ecological planting practices
  • Required: Expertise in natural drainage solutions and hardscape drainage systems
  • Preferred: Additional certifications in landscape architecture, horticulture, or related specialties; experience in customer service or retail environment
  • Preferred: Associate degree or higher in landscape design, horticulture, or a related field

About us: Colonial Gardens, located in Blue Springs, MO, was added to our brand family in 2016. Founded in 1969, renovations began in 2017 to create an agritourism destination. It is the garden center, reimagined! We offer a greenhouse, nursery, café and coffee shop, event space, and farmer’s market. It’s where plants, food and farms connect. Educational classes promoting local agriculture and sustainability as well as private events are also offered.

Colonial Gardens is part of the DCA Outdoor family of brands. We are vertically integrated and take pride in being an industry leader. We’re not only streamlining the production and distribution of landscape products, but we are also working to reduce the carbon footprint. Through our continued growth and innovation, we will have the highest impact on our world.

We honor our core values and expect our employees to as well. They are work hard, take pride in your work, be optimistic and respectful, show commitment, and continually grow.

We invite individuals who think like we do and will position us for major organizational growth to apply today. Join us in revolutionizing the green industry!

All applicants will be required to take the Culture Index survey. If you’d like to be considered faster, please copy and paste the following into your browser to complete the survey now: https://go.apply.ci/s/A550CC0000

Please select the one named, Colonial Gardens - Nursery Sales Specialist & Design.

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