Business Analyst, New Grad (Remote)

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Job Summary:

MSX International has been a dedicated partner to leading automotive brands for over 25 years, focusing on enhancing customer experience and operational efficiency. The Business Analyst will be part of the Business Intelligence team, responsible for creating visual dashboards, analyzing data, and providing insights to improve business processes and operations.

Responsibilities:

• You will be part of MSXI's Business Intelligence team, which is responsible for creating integrated visual dashboards and prebuilt analytics

• You will work closely with the data and product team on the specification and design of the Quick Lane Field , Various Program Financials in various BI applications, not limited to however including, Qlik Sense, Power BI , Tableau, Excel

• Gather and maintain Quick Lane and Quick Lane Express data through mining techniques like data cleaning, Modeling, and building reports.

• Resolve operational data issues with Quick Lane Operations Specialists, including, but not limited to the following: Performance, personnel, and dealer relations in the Region and Market.

• Analyze data collected through various KPIs, Operational personnel, management, and IT to identify actionable insights.

• Provide an all-around support to ensure data accessibility, enhancement consistency and SharePoint maintenance through routine audits and improvements.

• Prepare standard reports based on Market, regions and business dealer data.

• Create workflows and other adhoc projects as assigned.

• Identify solutions for business processes and operations based on dealer data.

• Collaborate with dashboard developers to troubleshoot systems and resolve any data issues.

• Work with operational personnel to understand dealer needs and reporting requests.

• Offer conclusions on business enhancement to senior management based on store performances and data transmitted.

• Collaborate with digital experience personnel to develop dashboards and models to explore data and explain opportunities for operational reporting and other managerial uses.

• Work cross functionally to ensure data is transmitted accurately and to design, plan, and execute data and reporting projects

Qualifications:

Required:

• Technical writing skills

• Bachelor’s Degree in Mathematics, Economics, Statistics or Computer Science

• Coding skills in languages such as Oracle, R or relevant skill.

• Analytical and problem-solving skills

• Ability to set and meet deadlines

• Ability to work in high accuracy projects

• Experience with statistical software

• Reporting and data visualization skills

• Excellent attention to detail

Preferred:

• A plus if QLIK

Company:

For over 30 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as : Dealer Performance Improvement, Repair Optimization and Consumer Engagement. Founded in 1996, headquartered in Detroit, Michigan, US, team size 5001-10000 employees, currently Late Stage.