Program Management Office (PMO) Director

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Description

Position Summary: NEFCO is seeking a seasoned PMO Director to lead and scale our newly established Program Management Office. This individual will build out a team, implement best practices, and create a consistent, strategic approach to project intake, prioritization, and execution across the organization. Acting as a key bridge between the Executive Team and business units, the PMO Director will ensure all programs directly support NEFCO’s long-term business goals.

Key Responsibilities

Leadership & Team Development

• Build and lead a high-performing team of project managers.
• Foster a culture of accountability, continuous improvement, and cross-functional collaboration.
  
  

Strategic Program Oversight

• Develop and execute a long-term roadmap of prioritized strategic initiatives.
• Align program management frameworks with NEFCO’s overall corporate objectives.
  
  

Governance & Intake Management

• Implement a structured project intake and approval process, including formal gate reviews.
• Establish and manage a resource capacity planning model to inform project feasibility.
• Lead business impact assessments to prioritize initiatives based on ROI, complexity, and risk.
  
  

Project Delivery & Standardization

• Oversee the full lifecycle of projects to ensure on-time, on-budget delivery.
• Develop and enforce standardized project management methodologies, templates, and tools across the enterprise.
  
  

Technology & Tools

• Select and implement a scalable program management platform that supports planning, tracking, and reporting.
• Integrate resource planning and project roadmapping capabilities into core PMO operations.
  
  

Performance Monitoring & Reporting

• Create a comprehensive reporting framework to track project progress, KPIs, and outcomes.
• Deliver actionable insights through dashboards and executive-level reporting.
  
  

Risk & Compliance Management

• Maintain a centralized risk register and support teams in identifying, owning, and mitigating project risks.
• Ensure project compliance with applicable standards and regulatory requirements.
  
  

Process Optimization

• Build and maintain a living process library for all PMO procedures.
• Drive continuous improvement initiatives to increase project delivery efficiency and effectiveness.
  
  

Requirements

Qualifications:

• Bachelor’s degree in Business Administration, Project/Program Management, or a related discipline (Master’s preferred).
• 8+ years of experience in project or program management, including leading enterprise-wide initiatives.
• Demonstrated success in building and leading PMO functions in a high-growth or transformation environment.
• Strong familiarity with project management software, resource planning tools, and portfolio management solutions.
• Exceptional leadership, stakeholder engagement, and organizational change management skills.
• Skilled at translating complex information into clear, actionable plans for diverse audiences.
• Deep understanding of project governance, budgeting, risk assessment, and performance analytics.