Shipping & Receiving Specialist

Job Details

Description

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this opportunity at NDX Davis Dental Lab in Wyoming, MI, for a Shipping & Receiving Specialist.

The regular hours for this position are from 9:00 AM to 5:30 PM Monday through Friday, and subject to change from time to time.

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!

Primary Responsibilities And Essential Functions Of The Position

• Enter prescription information via Data Entry to schedule cases
• Perform the scheduling function for each case received.
• Through LIS, enter demographics and customer information.
• Print preference notes matching to case.
• Responsible for billing and invoicing all finished cases and will sort and attach.
• Assist with answering incoming calls.
• Make outgoing calls to customer’s offices.
• Respond to all inquiries from customer’s offices.
  

Secondary Responsibilities And Essential Functions Of The Position

• Unpacking and sanitizing new work as needed following instruction which includes wearing protective gear.
• Sorts and attaches doctor prescriptions.
• Responsible for properly packing all completed cases.
• Responsible for verifying and properly consolidating all cases to prepare for shipping.
• Responsible for utilizing UPS and FedEx software and properly maintaining database integrity and account naming procedures.
• Disburse cases for local drivers.
• Maintain proper level of assembled shipping boxes.
• All other jobs as assigned.
  
  

Skills And Abilities Required

• Computer skills
• Must be able to read, write, speak and understand English
• Strong attention to detail
• Multi task
• Phone etiquette
  
  

Minimum Education And Experience Required

• Preferred: High school diploma or GED equivalent.
• Demonstrated relevant employment experience may be considered in lieu of education.
• Dental office experience preferred.
• Dental terminology knowledge preferred.
• Billing experience preferred.
• Working knowledge of Microsoft Office
  
  

Hazardous Materials Or Equipment Used

• Disinfectant process chemicals
• Personal protective equipment as required.
• Office equipment
  
  

Physical Requirements

• Regularly required to sit, stand, walk, and/or reach.
• Exhibit fine motor skills and/or perform repetitive motions.
• Good manual dexterity.
• Ability to walk and stand for long periods of time.
• Repeated bending and kneeling.
• May be required to push, pull, lift, and/or carry up to 20 pounds.