Office Manager

Description

Nexus-PATH is located across North Dakota and offers mental health services, outpatient clinical services, and treatment foster care.

We have an opportunity to hire a full-time Office Manager in our Fargo, ND Nexus-PATH office!

Position Summary: The Nexus Office Manager, provides high-level administrative support to the agency and board of directors, ensuring services are provided in an effective and efficient manner. This role leads by example by emulating a professional image and presence throughout agency communications with leaders, employees, families, and the board of directors.

Primary Responsibilities

• Supports the Executive Director with various administrative functions and tasks.
• Manages and processes various office administrative responsibilities including communication with Marketing and Communications, ordering business cards and purchasing merchandise for the agency.
• Creates and maintains quality customer service for reception of visitors and guests; emulates Nexus’ ICARE values and a Trauma Informed Care approach toward every client, family member and employee.
• Facilitates travel plans and arrangements for Executive Director, foster parents and board members as needed.
• Develops a communication strategy that facilitates sharing of information with the leadership team; ensures proactive communication of information to ensure continuity throughout the agency.
• Establishes and maintains effective working relationship with the board of directors, by developing trust, rapport, and credibility.
• Advises Executive Director on governance and board policy; conducts research as needed to ensure the agency is in compliance with federal and state laws and regulations.
• Develops and administers all board of director documents; collects, collates, and creates packets for each board meeting.
• Documents board of directors’ meeting minutes and produces accurate proceedings of the meeting.
• Assists board members with travel arrangements, lodging and meal planning as needed.
• Facilitates and maintains effective and efficient communication within the agency, with board members, Executive Director and leaders; tailors communication according to the situation.
• Attends and participates in staff, committee or other agency meetings; prepares, composes and distributes meeting agendas, meeting minutes and other communication as needed.
• Drafts and edits internal communication consistent with Nexus mission, ICARE values and trauma informed care philosophy and approach.
• Acknowledges, understands, and maintains the integrity, privacy and confidentiality of all agency employees, youth and families when working with confidential information.
• Attends and participates in staff meetings, trainings and special projects as assigned; understands and supports Nexus’ philosophy and treatment modalities.
• Understands and abides by Nexus policy and procedure and HIPAA and COA guidelines as it relates to performing all work and interacting with agency employees, leaders, families, and youth.
• Understands and supports the Nexus philosophy and treatment modalities.
  
  

Required Education And Licensure

• 5+ years’ experience performing in a high-level administrative position.
• 1+ Year working with a Board of Directors and/or board appointed committees.
• Advanced MS Office skills including MS Word, PowerPoint, Excel and Access.
• Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements. Must pass corporate insurance eligibility standards in order to operate company vehicles.
• Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
• Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.
  
  

Preferred Education And Experience

• 3+ years experience working with a board of Directors and/or board appointed committees.
• 7+ years experience performing in a high-level administrative position.
  
  

Benefits

• Competitive Hourly
• Comprehensive benefit package
• Generous Paid Time Off
• HOLIDAY's Paid
• Health Insurance
• Vision and Dental
• 401K
• NEW - Talkspace Therapy Benefit for the whole family
• NEW - Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
  
  

Other Duties

The essential functions, tasks and responsibilities of this position may change from time to time. Nexus Family Healing reserves the right to add or omit duties and responsibilities at the discretion of the company or its leadership. Additional tasks or duties required of the position, will be communicated to the incumbent with specificity to ensure the employee may perform their role with complete understanding. This job description is intended to describe the general level of work being performed; it is not intended to be all-inclusive.

Travel

Occasional business travel to site business offices or company sponsored events may be required.

Work Environment

• Must be able to sit at a desk and computer for extended periods of time.
• Must have visual acuity conducive to extensive computer monitor work.
• Must be able to twist, bend, and stretch in a manner conducive to the execution of daily activities within an office environment. May involve repetitive wrist motion.
• Must be able to lift 40 pounds, with or without assistance.
• Must possess a valid driver's license. Must meet state regulatory agency and Corporate driving requirements.
• This role routinely uses standard office equipment such as desktop and/or laptop computers, photocopiers and smartphones.
  
  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus. The job requires extended periods of sitting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

Expected Hours Of Work

Days and hours of work are Monday through Friday, with the expectation to work specific schedules and hours as identified and communicated by management. Occasional evening and weekend work may be required as job duties demand.

ICARE Values & Behavioral Competencies

Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches.

Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern.

Agility: Exhibiting flexibility and adapting quickly.

Responsiveness: Being quick, positive, and accurate.

Excellence: Demonstrating quality results that surpass ordinary standards.

Commitment To Diversity, Equity, & Inclusion

At Nexus Family Healing, our voices and actions will be focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.