Junior User Experience Data Researcher

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Job Summary:

Epic Games is a leading company in the gaming industry, known for its innovative games and engine technology. They are seeking a UX Data Researcher to collect and analyze player feedback to improve user experiences across their products by designing surveys, analyzing data, and communicating findings to cross-functional teams.

Responsibilities:

• Design and implement surveys (both email and in-game) to gather player feedback on specific aspects of the game or product

• Explore, recommend, and implement various research methodologies to gather insights. Define appropriate metrics to evaluate the quality of our game and product user experiences and measure the impact of changes

• Align your work with other teams' outputs, including: usability testing, internal and external playtesting, in-game telemetry, and other user research techniques

• Create visualizations and reports using Tableau to present findings in a clear and understandable manner to identify trends, patterns, and areas for improvement

• Communicate your findings to cross-functional teams, including developers, designers, product managers, artists, and more to inform design decisions and product improvements

• Act as a player advocate and voice for users within Epic Games

Qualifications:

Required:

• Experience in survey design and implementation (at least one year of experience)

• Demonstrated analytical skills -- preference will be shown to those with experience using SQL and/or Python

• Experience visualizing data -- preference will be shown to those with experience using Tableau

• Familiarity with game analytics and telemetry

• Demonstrated ability to communicate findings effectively to both technical and non-technical audiences

• Ability and willingness to work independently and own research products. Ability and willingness to participate in team level peer-review

• Ability and willingness to collaborate cross-functionally on strategic initiatives

• Prior experience working in the video game industry

• Education in a social sciences, human computer interaction (HCI), or data-focused field

• Prior experience in other qualitative user research methodologies, such as usability testing and playtesting

Company:

Epic Games is an interactive entertainment company that develops games and offers its game engine technology to other developers. Founded in 1991, headquartered in Cary, North Carolina, USA, team size 1001-5000 employees, currently Late Stage. Epic Games has a track record of offering H1B sponsorships.