Site Safety Coordinator

Job Type

Full-time

Description

About Interfaith Community Services:

At Interfaith, we empower individuals and families in need by providing essential resources and services with compassion and integrity. Together, we foster a community of hope, accountability, and dignity.

Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive nonprofit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.

If you're passionate about making a difference and thrive in a service-driven environment, we invite you to be part of our mission!

What You'll Do

In the Site Safety Coordinator role, you’ll ensure a safe, secure, and welcoming environment for all participants, staff, and visitors. This role integrates traditional safety and security responsibilities with trauma-informed care principles—prioritizing dignity, respect, and non-escalatory communication while responding to incidents. The site safety coordinator works proactively to prevent conflicts, de-escalate tensions, and support a community culture of mutual respect for clients, visitors, and staff, in support of the mission and objectives of Interfaith Community Services.

Essential Duties And Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following duties and responsibilities are those considered to be essential but do not represent all job functions that may be required to be performed by this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Provides a visible presence inside and outside agency facilities.
• Maintains a safe and secure environment for clients, visitors, and staff (drug-, alcohol-, and violence-free).
• Responds to and reports of suspicious behavior to prevent illegal or inappropriate activities, loitering, theft, unsafe conditions, and potential conflicts.
• Conducts welfare checks on clients within the premises.
• Performs hourly security and safety sweeps of the building.
• Secures windows, doors, and building entrances at the proper time and sequence.
• Warns violators of policy infractions and removes clients barred from agency premises in accordance with protocols.
• Observes and reports unusual activity or potentially dangerous situations.
• Notifies law enforcement if a situation escalates or presents a danger.
• Promptly notifies supervisor and other appropriate staff of problematic client behaviors, compliance issues, or other concerns.
• Conducts inspections and searches as assigned.
• Accurately records all emergency, disciplinary, and other events that occur during scheduled shifts.
• Immediately reports medical emergencies to appropriate agencies
• Administers First Aid/CPR as trained.
• Follows agency protocols and standard procedures in emergency situations.
• Coordinates utilities checks, fire drills, and other safety inspections to ensure compliance with Federal, State, and Local standards.
• Assists staff with cleanup (washing dishes, cleaning counters, laundering of linens, etc.) as needed
• Assists program team members with minor maintenance (replace lightbulbs, trash disposal, etc.).
• Ensures properties meet standards to pass all required inspections.
• Demonstrates a positive role model for clients through consistent, fair, and respectful interactions.
• Uses de-escalation techniques to address behavioral concerns without re-traumatization.
• Maintains professional boundaries while fostering a safe, welcoming environment.
• Appropriately responds to signs of distress, fear, or agitation.
• Maintains effective communication with staff throughout each shift.
• Keeps staff and management informed of any safety, discipline, or compliance issues, including suspected drug use.
• Participates in all staff meetings and required training.
• Performs additional duties as assigned to support the safety and mission of the organization.
  
  

Requirements

Who You Are:

About

You're passionate about making a lasting impact, whether supporting individuals directly or enhancing our organizational effectiveness. To thrive in this role, you'll:

• High School Diploma or GED, Required
• 1+ years of work experience in a shelter, social services or non-profit setting, preferred
• Experience working with severely mentally ill, medically fragile, and homeless populations, preferred
• Knowledge of substance use, mental health intervention and coordinated care strategies in a community non-profit setting, preferred
• Bilingual (Spanish/English), preferred
  
  

Skillset/ Additional Requirements

• Ability to manage multiple priorities in fast-paced environments.
• Ability to work independently and as part of a multidisciplinary team.
• Ability to establish and maintain professional boundaries with clients
• Ability to assist individuals with mental health, substance abuse and co-occurring disorders
• Ability to react calmly and professionally to emergency situations
• Ability to identify problems, and research and recommend resolutions
• Must have excellent written and verbal communication skills
• Must be highly organized and demonstrate attention to detail
• Demonstrated experience working effectively under pressure, using independent judgment to produce quality work under time constraints
• Demonstrated experience working with a collaborative team
• Working knowledge of MS Office (Word, Excel, and Outlook)
• Ability to communicate effectively among a diverse workforce population and maintain sound working relations with all levels within the organization
• Work with spirit of teamwork, cooperation and a sense of urgency
• Maintain a high degree of confidentiality over all matters in the course of business operations including client and employee information
• Ability to multi-task in an efficient, thorough, and prioritized manner
• Ability to work quickly, accurately and independently
  
  

Working Conditions/ Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Must be able to perform work in both indoor and outdoor settings
• May be subjected to adverse conditions, including contact with hostile people
• Potential exposure to contagious diseases, hazardous chemicals, and other hazardous fluids
• Must have the physical ability to sit for long periods of time, stand, walk, bend, kneel on a frequent basis
• Occasionally lifts, carries and balances objects weighing up to 30 pounds
• Pulls and pushes such objects as file drawers, computers and similar office equipment and supplies
• Prioritizes and multi-tasks work and projects requiring good memory, concentration and analytical thinking
• Occasionally is required to perform the safe operation of office equipment and machines, and recognize and abate safety hazards within the workplace
• The noise level in the work environment is usually low
  
  

Location: On-site/Oceanside

Hourly Rate: $19.63-$23.99

Hours

• Sunday-Thursday: 10pm-6:30am
• Tuesday-Saturday: 10pm-6:30am
  
  

Employment Benefits

• Paid Time Off
• Paid Holidays – 13 scheduled
• Flexible Work Schedules
• Medical, Dental, and Vision Insurance
• AD&D / Group Life Insurance
• Flexible Spending Accounts – Medical and Dependent Care
• Matched 401(k) Retirement Plan
• Early Release Days!
• Work Anniversary Bonuses
• Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
• Employee Assistance Plan (EAP)
• Home Ownership Assistance Program
• Casual Work Environment
• Professional Growth and Career Development Opportunities
  
  

Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.