Railyard Assistant Ramp Manager

Overview

ConGlobal is the go-to expert for multimodal, industrial terminal operations. ConGlobal has been firmly planted in the intermodal industry for more than half a century. From the time Malcom McLean brought the shipping container to the world, we’ve kept our finger on the pulse of the industry and the needs of our customers. The result is an ever-growing list of services and technology to meet ever-evolving needs.

We are passionate about innovation and continue to lead the industry in developing and deploying products that enhance our operations, unlock new markets, and disrupt the status quo. Multi-modal expertise. Operations across the U.S., Mexico, and Costa Rica. The largest depot terminal network in North America. Industrial operations insights. Specialized technology. We bring these assets together to unlock value, increase operational efficiency, and drive down costs.

Our application of and access to new smart, connected, and living technologies will provide supply chain resiliency with safety, service, and a platform for growth, unlike other single service providers.

Location: 861 Wharf Street Richmond, California 94804 United States

Starting Pay: $60K – $75k/year

Status: Full-Time | Immediate Hire

Schedule: Open availability required, including all shifts, weekends, and holidays.

Responsibilities

As a Railyard Assistant Ramp Manager at ConGlobal, you will play a vital leadership role in overseeing the day-to-day operations of our railyard involving vehicle loading/unloading. Working closely with the Ramp Manager, you'll ensure operational excellence in safety, train performance, productivity, maintenance, and team development.

This fast-paced, hands-on role requires strong critical thinking, problem-solving, and communication skills. You will be responsible for meeting key performance indicators (KPIs), developing employee engagement strategies, enforcing company policies, managing budgets, and ensuring a safe and productive work environment.

Key Responsibilities

• Assist the Ramp Manager in daily operations of the railyard, with a focus on safety, efficiency, and overall productivity.
• Support the achievement of operational KPIs including Train Performance, Vehicle Unloads/Loads per Hour, and Cost per Hour.
• Lead initiatives to enhance staff engagement, retention, and professional development.
• Build and maintain strong partnerships with local railroad officers to ensure seamless coordination.
• Serve as the point of contact for ConGlobal’s customers, addressing operational concerns and maintaining high customer satisfaction.
• Enforce and uphold company policies, including administering disciplinary actions when necessary.
• Monitor and manage terminal purchasing to ensure alignment with budget goals.
• Approve weekly time and attendance records, ensuring payroll accuracy and timely processing.
• Collaborate with Talent Acquisition to maintain adequate staffing levels.
• Lead the training, onboarding, and continued development of all new terminal employees.
• Generate and deliver operational metrics and performance reports.
• Perform additional administrative and operational duties as assigned.
  
  

Qualifications

• 3–5 years of experience in Intermodal, Transportation, Logistics, or Supply Chain Management.
• 1–3 years of leadership experience in a related environment.
• Strong organizational, multitasking, and time management skills.
• Excellent communication skills—both written and verbal.
• Proficiency with Microsoft Outlook, Excel, and other MS Office tools.
• Must be willing to work outdoors in varying weather conditions.
• Must have open availability, including weekends and holidays as needed.
• Must pass a pre-employment background check, physical, and drug screening.
• Must pass a pre-employment background verification, physical and drug screening
• The Federal Rail Administration sets and enforces safety regulations and standards for railroad operations. Use of cannabis is strictly prohibited. If applicable for the position you are applying to, and if you are offered the position, you will have to take and pass a drug screen.
• Open availability required Monday-Friday with Rotating weekends
  

Preferred

• Bachelor's degree or equivalent work experience.
• Prior experience in rail operations or safety management.
• Familiarity with KPIs such as Lifts per Hour and Cost per Hour.
• Experience managing payroll, budgets, and purchasing systems.
• Background in employee training and workforce development.
  
  

Work Environment

• The role requires working in an outdoor railyard environment, often in varying weather conditions.
• You will manage a fast-paced, dynamic environment and lead a team of terminal staff.
  
  

We offer competitive pay, medical/dental/vision benefits, 401(k), paid training, career advancement and more. If you're a motivated leader with a focus on safety, efficiency, and team development, we encourage you to apply!