Host
Rebel Hotel Company
Date: 11 hours ago
City: Santa Barbara, CA
Contract type: Full time
Scope And Purpose
Work effectively in greeting and coordinating guest’s arrival and seating in Food and Beverage outlets according to all El Encanto Standards.
Main Duties And Responsibilities
Work effectively in greeting and coordinating guest’s arrival and seating in Food and Beverage outlets according to all El Encanto Standards.
Main Duties And Responsibilities
- Highest standard of ensuring a positive guest experience and an organized service flow.
- Knowledge of restaurant operation and offerings.
- Assist in ensuring proper table settings, monitor general cleanliness of the guest areas ensuring aisles and walkways are kept clear.
- Knowledge of hotel history and statistics, and all daily meeting/events and location.
- Know all in-house VIP guests, daily specials, and wines by the glass
- Follow schedule, sidework and station assignments.
- Thorough menu knowledge
- Follow complete SOP details
- Points of service details:
- Take reservations
- Greet guests
- Seat guests
- Respond to guest requests
- Participate in shift staff roll call briefing.
- Completes assigned side work; Opening/running/closing
- Use utilities and resources in a responsible manner to control wastage.
- Communicate relevant information to the department, your line manager and across departments, as appropriate.
- Comply with safe working practices, Health and Safety policy and ensure accidents/defects are reported immediately.
- Attend learning and development courses and complete eLearning modules, as required.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resume