Systems Engineer (remote)

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders - internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

JOB SUMMARY: This position is responsible for working on a variety of projects, including but not limited to performance and measurement of the Company’s systems hardware/software, and storage, coordinates the technical and engineering efforts in the areas of design and implementation, creates and enforces technical standards, policies and procedures. Creates and maintains system workflow and IT architectural diagrams/documentation. Ensure systems are built to specs and best practices. Responsible for providing support for complex IT infrastructures including the design, monitoring, and maintenance of the overall systems infrastructure as well as for providing system support and configuration for the production environments.

Job Roles And Responsibilities

• Oversee development and maintenance of computer systems and projects requiring Infrastructure input.
• Identify departmental needs and make suggestions regarding technical direction, future upgrades and technologies and identify automation opportunities when applicable.
• Assist with the design and implement system security and data assurance.
• Configure and install computer systems for the organization. Design and develop OS templates per Standards, test software applications and systems and create support manuals.
• Analyze users' needs, respond to customer service requests and provide production support coverage.
• Ensure the design of system allows all components to work properly together and ensure hardware and/or software are designed and installed in a manner that meets the needs of the organization.
• Enforce Technical Standards for Server and Storage Environments, provide input for creating & maintaining technical Infrastructure architectural design & workflow documentation
• Participate in three year roadmap and SDLC (software development life cycle).
• Collaborate, coordinate, and communicate across disciplines and departments.
• Ensure compliance with HIPAA, High Trust, and SOX regulations and requirements.
• Demonstrate Company’s Core Competencies and values held within.
• Please note due to the exposure of PHI sensitive data - this role is a High Risk and Privileged Role.
• The position responsibilities outlined above are in no way construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
  
  

JOB SCOPE: The incumbent works under minimal supervision and exercises discretion when making decisions related to job responsibilities. The incumbent relies on varied knowledge gained through previous experience with non-standard issues to review, analyze, and draw conclusions. One has authority to act on resolutions of extraordinary issues and provides input to how information is presented to the client and communicates results to Supervisor on a weekly basis. The impact on day-to-day operations focuses on operating decisions at the major project or functional level. Work will be subject to occasional review by the Supervisor. The incumbent fields questions from a variety of sources both within and outside the Company. May mentor or train less experienced team members.

,

REQUIREMENTS (Education, Experience, And Training)

• Minimum bachelor’s degree in computer science, MIS; or HS Diploma and 5 years of experience in related area
• Minimum 3 years of experience in related areas
• In-depth knowledge in:
• Office 365, Exchange Server on-premises, Active Directory, Scripting, SharePoint, Azure, ADFS, Infoblox DNS, Citrix, LDAP Infrastructure Hardware, Email Archiving and Encryption, Group Policy, Active Directory Migration and Integrations, Monitoring, Patching
• Communication (verbal, written and listening), collaborative, leadership, mentoring, organization, technical, interpersonal, time management and problem-solving skills
• Ability to understand the business as it relates to the customer and customer requirements
• Ability to use software, hardware, and peripherals related to job responsibilities, including MS Office
• Ability to maximize the use of the available technology, welcome new technology, and stay abreast of the latest technologies
• Ability and availability to work an “on-call” support schedule as needed.
• Ability to work independently as well within a team and with client users
• Ability to understand and apply a wide range of technologies.
• Ability to develop scripts or programs to automate tasks.
• Ability to organize, prioritize, and coordinate multiple work activities and meet target deadlines
• Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone
  
  

Compensation

The salary range for this position is $105-110K. Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.

Benefits

We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.

Your Benefits Will Include

• Medical, dental and vision coverage with low deductible & copay
• Life insurance
• Short and long-term disability
• Paid Parental Leave
• 401(k) + match
• Employee Stock Purchase Plan
• Generous Paid Time Off - accrued based on years of service
• WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service
• 10 paid company holidays
• Tuition reimbursement
• Flexible Spending Account
• Employee Assistance Program
• Sick time benefits - for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits
  

EEO STATEMENT

Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here.

APPLICATION DEADLINE

We will generally accept applications for at least 5 calendar days from the posting date or as long as the job remains posted.