Clinical Office Assistant (Backfill) - Rockville Center
Neuronetics, Inc.
Date: 6 hours ago
City: Rockville, MD
Salary:
$21
-
$25
per hour
Contract type: Part time
About Us
Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared NeuroStar TMS and Spravato therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting-edge technology with clinical expertise to make a real impact in the mental health space.
At the forefront of mental health care, Greenbrook operates 95+ U.S. centers offering cutting-edge, FDA-cleared TMS (targeted electromagnetic stimulation for mood regulation) and Spravato (for treatment-resistant depression and MDD with suicidal thoughts/actions). This innovative approach has already touched the lives of over 40,000 patients, with more than 1.3 million treatments administered.
Clinical Office Assistant: Join Our Team in Rockville!
Are you a highly organized professional who loves to make a difference? We are looking for a Clinical Office Assistant to be a vital part of our team in Rockville. In this role, you will be responsible for a wide range of administrative duties, from patient record management to daily workflow coordination, ensuring our clinic runs smoothly and efficiently. This is a full-time, on-site position, Monday through Friday, from 8:30 a.m. to 5:00 p.m.
Why Greenbrook?
Who We Are
To learn our WHY: https://youtu.be/yrr-wlFftT0 | Patient stories on HOW we transform lives: https://www.greenbrooktms.com/patient-stories
Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.
Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time. We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.
Benefits Statement: Selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time. Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms, company policies and are subject to change.
GBSP25
Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared NeuroStar TMS and Spravato therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting-edge technology with clinical expertise to make a real impact in the mental health space.
At the forefront of mental health care, Greenbrook operates 95+ U.S. centers offering cutting-edge, FDA-cleared TMS (targeted electromagnetic stimulation for mood regulation) and Spravato (for treatment-resistant depression and MDD with suicidal thoughts/actions). This innovative approach has already touched the lives of over 40,000 patients, with more than 1.3 million treatments administered.
Clinical Office Assistant: Join Our Team in Rockville!
Are you a highly organized professional who loves to make a difference? We are looking for a Clinical Office Assistant to be a vital part of our team in Rockville. In this role, you will be responsible for a wide range of administrative duties, from patient record management to daily workflow coordination, ensuring our clinic runs smoothly and efficiently. This is a full-time, on-site position, Monday through Friday, from 8:30 a.m. to 5:00 p.m.
Why Greenbrook?
- Meaningful Impact: Directly contribute to improving the lives of patients.
- Competitive Compensation: Earn $21-25/hour (commensurate with education and experience).
- Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.
- Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care.
- Location: Primarily based in our Rockville center but may support other area centers remotely as needed.
- Clinical and Administrative Coordination: Oversee daily administrative tasks to ensure compliance and efficiency.
- Record Management: Ensure all clinical notes, signatures, and electronic medical record (EMR) tasks are accurate and complete.
- Patient Management: Handle patient scheduling, appointments, and financial collections.
- Insurance & Billing: Verify insurance eligibility and direct billing questions to the correct teams.
- Operational Support: Order supplies, manage medication deliveries, and provide backup support as needed.
- 3+ years of administrative office experience in a clinical setting is preferred.
- Technical Proficiency: Microsoft Office and EHR systems (AdvancedMD and SalesForce preferred).
- Education/Experience: Minimum: Associate degree or HS Diploma plus consistent and substantial relevant work experience. Preferred: Bachelor’s degree in healthcare administration, mental health, or business administration.
- Patient-First Mentality: Your top priority is the well-being of our patients.
- Integrity and Work Ethic: You are a dependable professional who operates with the highest level of honesty and commitment.
- Proactive and Independent: You are a self-starter who can manage your own time and responsibilities effectively.
- Detail-Oriented: You are meticulous and your work is precise, accurate, and thorough.
- Professional Demeanor: You interact courteously with all patients, staff, and doctors.
- Proactive Collaborator: You take ownership, are flexible, find solutions, and communicate confidently with physicians.
Who We Are
To learn our WHY: https://youtu.be/yrr-wlFftT0 | Patient stories on HOW we transform lives: https://www.greenbrooktms.com/patient-stories
Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.
Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time. We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.
Benefits Statement: Selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time. Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms, company policies and are subject to change.
GBSP25
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