Digital Insights (eCommerce) Analyst, Entry Level

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Job Summary:

Foot Locker, Inc. is searching for a Digital Insights Analyst to join their eCommerce Organization. This data-driven individual will analyze global digital performance and provide actionable insights to improve conversion and revenue, while collaborating with various eCommerce teams to enhance reporting and performance measurement.

Responsibilities:

• Build dashboards and reports, using tools like Power BI and Microsoft Excel, to deliver consumable data and insights.

• Maintain, monitor, analyze, and communicate performance insights that impact weekly, monthly, and quarterly KPIs and metrics.

• Support eCommerce organization by completing ad hoc analysis and reporting requests.

• Collaborate with Content, Merchandising, Digital Operations, and other eCommerce teams to enhance insights, reporting, and performance measurement.

• Partner with these teams to conduct deep-dive, detailed analyses to uncover actionable insights and recommendations to improve performance.

• Help eCommerce teams define KPIs and benchmarks to evaluate business performance.

• Effectively communicate technical topics with non-technical team members.

• Deliver sensibly curated insights that decision-makers care about for prioritization purposes, strategic projects, and business presentations.

Qualifications:

Required:

• Bachelor’s degree in quantitative field, business, or marketing.

• Experience working with Adobe Analytics, Google Analytics, and Power BI.

• 1-3 years’ experience with business and digital analytics.

• Advanced skills in Microsoft Excel.

• Experience with tag management (e.g. Google Tag Manager, Adobe Launch, Tealium) and tools used to debug digital analytics event tracking.

• Comprehensive understanding of eCommerce, usability principles, and digital and website technologies.

• Must have the ability to combine various data sources to tell a cohesive story.

• Desire to solve complex problems using analytical skills.

• Ability to consolidate and package results and insights into well-organized, consumable presentations with actionable recommendations and strategies.

• A proactive and self-motivated problem-solver embodying curiosity and an appetite to improve our customer experience.

• Ability to work collaboratively across teams, departments, locations, and organizations.

• Familiar with relational database structures.

Preferred:

• Masters preferred.

• Experience working with an eCommerce organization is a plus.

• Experience with qualitative customer survey/NPS data is a plus.

• Experience working with SQL is preferred.

• Experience working with Python or R is a plus.

Company:

Foot Locker is a retailer of athletic footwear and apparel. Founded in 1974, headquartered in New York, New York, USA, team size 10001+ employees, currently Public Company.