Junior Manager, Data Conversion

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Job Summary:

Lightspeed DMS is a leading provider of cloud-based software for dealerships and OEMs, empowering over 4,500 dealers across North America. The Manager, Data Conversion oversees the data conversion process, ensuring quality and efficiency while leading a team of specialists and consultants to optimize client data management.

Responsibilities:

• Provide technical expertise in development and execution of data extraction, transformation, and execution of load programs

• Implement quality assurance processes to ensure data conversions meet customer requirements, also eliminating ad-hoc conversions (rework)

• Continually find ways to improve customer experience by eliminating manual rekeying of transactions, due to final data cutoff periods

• Understand and prioritize intelligence about competitive DMS systems to continually convert more data sets in less time from primary competitors; this includes making sure the detailed conversion process for competitive DMS systems is being documented

• Prioritize the development and maintenance of conversion templates

• Partner with other data conversion team members to prepare C# scripts to map data, recommendations, or alternatives for improving conversion programs

• Attend ongoing sprint planning discussions with Research & Development department to automate and improve conversion tools

• Perform data corrections through analyzing data for errors and formulating corrective procedures

• Identify, clarify, and resolve issues and risks, escalating them as needed

• Ensure the team delivers client satisfaction through follow-up, client responsiveness and thorough communication

• Utilize effective management, negotiation, and influencing skills both internal and externally to ensure a successful implementation of all solutions and services within scope

• Obtain processes data, customer feedback, and associate feedback for incremental improvement opportunities to continually evolve the client experience for both installation and training of the solutions

• Assist in developing and executing improved processes through established process improvement methods

• Coach, mentor, and collaboratively build associate development plans and conduct ongoing feedback sessions to ensure progress

Qualifications:

Required:

• 2+ years relevant and related work experience (2-5 years preferred)

• 2+ years experience coding with C# or other comparable scripting languages (2-3 years preferred)

• 1+ years experience using MS Visual Studio Code or MS Visual Studio

• 1+ years previous experience managing, leading and/or mentoring a team (1-3 years preferred)

• Must have Strong SQL and Excel working skills

• Proven ability to showcase strong communication with both internal and external partners (vendors, customers, executives, etc.)

• Must have proven data extraction experience, along with strong data analytical skills

Company:

THE DEALERSHIP MANAGEMENT SOLUTION FOR HARD‑WORKING DEALERSHIPS For nearly 40 years, Lightspeed has collaborated with dealerships, creating industry-specific software solutions to streamline the way you work. Founded in 1984, headquartered in Lake City, Florida, USA, team size 501-1000 employees, currently Late Stage.