INFORMATION TECHNOLOGY ASSOCIATE, New Grad

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Job Summary:

Caltrans is committed to improving lives and communities through transportation. They are seeking a Desktop Support Analyst to provide administrative and technical support for business operations, including managing end user devices and collaborating on technology practices.

Responsibilities:

• Provides administrative and technical support on the printers, computers, laptops, and tablets

• Performs the activities of the System Development Life-cycle which includes systems: analysis, design, build, test, maintenance and operations

• Provides support for all phases of end user device life cycle management including procurement, deployment, installation, configuration, maintenance and operations, and surplus

• Provides end user training in the configuration and use of client technologies

• Collaborates with peers and management to update and recommend standards, processes and procedures, and technology practices

• Tracks, monitors, and audits IT assets to maintain accountability using standard asset management tools and techniques in compliance with the State Administrative Manual and other applicable policies and regulations

• Provides support for the Virtual Service Desk

• Serves as a member of the D4-IT Field Support Team

• Performs functions including, but are not limited to, researching, writing, reporting, presenting.

Qualifications:

Required:

• Possession of a valid driver’s license is required when operating a state owned or leased vehicle.

• Possession of Minimum Qualifications will be verified prior to interview and/or appointment.

• If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification.

• Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment.

• Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent.

Company:

From roads less traveled to highways supporting California’s demanding commute. Founded in 1973, headquartered in Sacramento, California, USA, team size 10001+ employees, currently Late Stage. Caltrans has a track record of offering H1B sponsorships.