Clinical Program Manager, Mid-Level

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Job Summary:

Volunteers of America Los Angeles is a non-profit human services organization committed to serving people in need and building communities. The Clinical Program Manager I is responsible for supervising program efforts, designing operational plans, and coordinating outreach and resources to serve participants, particularly those with co-occurring disorders.

Responsibilities:

• Intake, assessments, service planning, service delivery, and goal attainment

• Training and supervision of staff, and acting as problem-solving resource for difficult cases

• Meeting grant objectives, adhering to grant guidelines

• Provides information to Division Director highlighting progress towards reaching set goals

• Ensures quality service to program clients.

• Monitor program compliance to VOALA policies and required procedures; maintains documentation of all program services delivered to participants.

• Measure and assess impact of services; supports and participates in key elements to the program's success

• Effectively communicates project expectations to team members

• Coordinate outreach and collaboration efforts with community partners

• Other Duties as directed to accomplish program goals.

Qualifications:

Required:

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications

• Current TB screening and Immunization Records (within 5 days of hire)

• Copy of Current Professional License (if applicable)

• Current BLS Certification (within 15 days of hire)

• Must have a copy of Real DL or Passport on file at Time of Hire

• Completion of all required trainings (within 30 days of hire)

• Master's degree in social work, psychology, or counseling from fully-accredited college or university.

• Licensed (in good standing) with the Board of Behavioral Sciences as a Licensed Clinical Social Worker (LCSW) or Licensed Marriage and Family Therapist (LMFT)

• 3 years of experience in Social Services Program Management, Coordination or Supervision

• Minimum of 2 years of direct experience in Staff Management.

Preferred:

• Experience connecting clients to community and government resources

• Experience serving the target community (veterans, homeless, at-risk youth, et cetera)

• Knowledge about community resources

• Experience with HMIS and other relevant databases used by partner service providers

• Ability to work with people from various backgrounds and/or limited English capabilities

Company:

VOALA is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. Founded in 1896, the company is headquartered in Los Angeles, California, USA, with a team of 501-1000 employees. The company is currently Late Stage.