Chief Audio Visual Operations & Technology Officer

Description

WHO WE ARE

Through our offering of furniture, walls, and audio-visual solutions, Continua Interiors is on a mission to transform the way people work, learn and heal across the Midwest. Continua places great importance on fostering a supportive work environment that values culture, community, and connection with both team members and clients. We are not just a company; we are a movement, reshaping the dealer landscape across the Midwest.

OUR CORE VALUES

Strive To Be Great | Do Hard Things | Stronger Together | Own It

Accountabilities

• LMA – Lead, Manage, and Hold Accountable
• Information Technology
• Audio Visual Operations
• End User Satisfaction
• Systems Uptime & Security
• Partnerships (3rd Party Vendors)
  
  

What You’ll Be Doing

• Own the vision and execution for how Continua’s Audio Visual Operations and Information Technology teams can work to support both internal and external customers.
• Drive innovation across the Audio Visual Operations + Information Technology teams
• Craft and communicate a compelling AV Technology vision the supports business growth
• Oversee the enterprise infrastructure including cloud platforms, cybersecurity, business applications, data governance, and the IT staff who support the Continua teams.
• Ensure operational standards, resource planning and timelines meet or exceed customer expectations.
• Lead organizational readiness efforts for new technologies, operational processes, and systems to ensure smooth adoption and minimal disruption.
• Ensure compliance with industry regulations, data privacy laws, and safety standards while actively managing operational and cybersecurity risks.
• Partner cross-functionally with Sales to align operational capabilities with market opportunities and client needs.
• Develop and maintain a clear strategy and product roadmap from concept through implementation, support, and continuous innovation.
• Manage operational and technology budgets, forecasts, and performance targets.
• Monitor KPIs for both technology and operations, including uptime, project delivery rates, margins and client satisfaction.
• Drive cost optimization while protecting quality, service excellence, and innovation.
• Negotiate and manage strategic relationships with AV manufacturers, technology providers, distributors, and subcontractors.
• Ensure vendors meet performance, quality, compliance, and delivery expectations.
• Build, mentor, and retain a high-performing leadership team across technology and AV Operations.
• Foster a culture of innovation, accountability, safety, and continuous improvement.
• Develop workforce plans, succession strategies, and leadership development programs to ensure sustainable growth of technical and operational talent.
• Establish an innovation pipeline to evaluate and integrate emerging AV and IT technologies that enhance client offerings and operational efficiency.
  
  

What You Should Have

• 15+ Years experience in either Audio Visual or Information Technology with 10+ years in progressively senior leadership roles
• Willingness to travel up to 20%
• Bachelor’s Degree required, Advanced technical degree preferred
• Knowledge of EOS (Entrepreneurial Operating System) preferred
• Demonstrated ability to develop and execute organizational strategies that deliver measurable business growth.
• Ability to lead through change and drive organizational alignment during periods of transformation.
• Exceptional decision-making, negotiation, and problem-solving skills at the executive level.
• Physical Requirements: While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop. The employee may occasionally lift and /or move up to 20 pounds. This position may require travel between offices, jobsites, and/or client locations, which may involve extended periods of sitting or standing, lifting light luggage, and adapting to different time zones.
  
  

What We Bring To The Table

• A State-of-the-Art Facility with incredible technology throughout and a multitude of workspaces at your disposal
• Use the EOS (Entrepreneurial Operating System) methodology to provide tools to help individuals and teams achieve goals, growth, and improvement.
• Quarterly All Company Meetings
• Community Service opportunities
• Company social hours
• Ability to use your talents and strengths to make a positive impact
  
  

Compensation And Benefits

The hiring compensation range for this position is a baes salary of $210,000-$270,000 with bonus eligibility. Actual compensation will be determined based on a variety of factors, including but not limited to the candidate's experience, skills, qualifications, and location, as well as internal equity and market considerations.

• Medical, Dental, and Vision insurance
• Company paid Short Term and Long-Term Disability insurance
• Critical Illness and Accident Insurance
• HSA, DCA and FSA options available
• Paid time off and holidays
• Paid Parental Leave (MN)
• 401k Match (50% of every 1% up to 4%)
  
  

DISCLOSURES

Notice: The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their manager.

Notice: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

Continua is a drug-free workplace.

Continua is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, sexual orientation, veteran status, or marital status.