Renewal Coordinator

Job Description

This role will service and maintain current client needs as it pertains to employee benefits, and will work closely with interdepartmental teams, to ensure exceptional customer service. This person will represent Stratus HR in benefit presentations and open enrollment meetings, and be a primary resource for clients and worksite employees regarding benefit questions. If you thrive when creating a positive experience for employees, clients, and carriers all while managing multiple projects, then this position is for you!

This is a full-time, in-office position at our headquarters in Sandy, UT.

Company Overview:

Stratus HR is a Professional Employer Organization (PEO) that has been publicly recognized as a repeat Best Company to Work For and Utah Top Workplace. We are committed to providing small and medium-sized businesses with top-level outsourced Human Resources services. Our services include professional HR consulting, customized and accurate payroll, tax and benefits administration, government compliance, risk management services, and HR technology.

Stratus HR staff members work hard and demonstrate our company’s DNA of taking initiative to solve problems while being coachable, committed, dependable, doers, engaged, humble, innovative, kind, positive, respectful, and trusted. 

Required Skills & Abilities:

• 2+ years carrier or broker agency experience, required

• Additional opportunities for earning commissions and advancement available for those with a current license. 

• Utah Life Accident and Health Insurance license, preferred but not required

• Multiple state insurance licensing, preferred but not required

• Highly experienced in Microsoft products

• Excellent interpersonal and communication skills 

Duties & Responsibilities:

• Work closely with Benefits Department and/or Client Executives to manage the entire renewal process

• Create and distribute marketing, open enrollment materials, proposals, and carrier product comparisons to client

• Ensure accuracy, and correct content, of all deliverables to client representatives and internal departments at Stratus.HR

• Stay informed of current health care, and other employee benefit markets. This includes health reform, COBRA, wellness options, and compliance

• Prepare and distribute wrap documents and other compliance information.

• Assist clients with claims issue resolution, carrier communications, open enrollment meetings, and continues to build client relationships at decision maker and employee levels.

• Serve in an advisory capacity for clients

• Delegate work assignments to internal service team members

• Advise clients in reducing costs while offering competitive benefits options

• Build relationships with clients through proactive communication including educating clients on latest trends, concerns and changes in the industry