Surgical Case Dispatcher - 1st Shift

Schedule: 1st shift, Monday to Friday 8am - 5pm

Overtime based on business needs

Rotational on-call responsibilities

What You Will Do -

As the Surgical Case Dispatcher, you will be responsible for the planning, routing, delivery, and pickup of all scheduled cases. Optimizing and ensuring that all drivers are effectively utilized. You will be responsible for ensuring the branch is meeting transportation b along with budget cost reduction strategies as they pertain.

• Meet established metrics for operations (i.e., turns, service levels).
• Coordinate Expired replacement pick up’s and drop offs as requested by warehouse teams.
• Route efficiency planning – communicate with all surgical case coordinators to efficiently manage multiple routes while simultaneously reducing overall mileage, overtime, and costs.
• Communication with sales partners to establish relationships with both teams.
• Ensure all cases are delivered on time, complete, and to the correct facility.
• Coordinate the timely return of all inventory to its correct location
• Develop and execute strategies to maximize driver capacity, considering variables like peak times, fluctuations in demand, and operational priorities. Collaborate seamlessly with both Inbound and Outbound teams, offering essential support and capacity as needed to ensure optimal efficiency.
• Maintain and update customer delivery instructions and location drop offs.
• Prepare vehicle maintenance reports and ensure scheduled maintenance of all vehicles.
• Develop relationships with 3rd party courier companies to ensure accountability related to best pricing strategies, courier budgets, and courier routes.
• Responsible for team’s vendor credentialing
• Complete other duties as assigned
  
  

What You Need -

Required:

• 5+ years of relevant/professional experience
• High School Diploma or GED equivalent
• Valid Driver’s license with no restrictions
• Ability to work flexible hours, as needed to support the business needs, including weekend(s) and evening(s) as needed
• Must have the ability to lift, push, pull and carry up to 50 lbs.
  
  

Preferred:

• Related field such as Transportation or Supply Chain Management preferred.
• Bachelor’s degree
  
  

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.