Training Specialist

About The Campaign Finance Board

The Campaign Finance Board is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation.

We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters’ doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests. And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government.

We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust.

About The Department

The People Operations division is dedicated to serving and improving the experience of our employees. We apply human-centered approaches to our work to support our diverse human capital in the areas of recruitment, compliance, learning and development, and our HR operations. We’re committed to improving processes through leveraging innovation, technology, and compassionate leadership. Our goal is to cultivate an environment where our employees reach their optimal potential.

Our Learning and Development (L&D) unit fosters a culture of continuous learning, accountability, and inclusivity that drives individual growth, enhances organizational effectiveness, and promotes public service excellence. We accomplish this by providing high-quality, innovative learning solutions that align with the organization’s goals and values. Our approach is collaborative, our learning programs are evidence-based, and our commitment to excellence is steadfast.

Job Description

The Learning Specialist role focuses on designing, developing, and delivering engaging learning programs that build staff capacity and support the agency’s strategic goals. This role emphasizes instructor-led training (both virtual and in-person) to develop all level of staff’s skills and potential. The ideal candidate will have expertise in adult learning principles, instructional design, neurodiverse learning and accessibility, and facilitation, as well as experience collaborating with subject matter experts (SMEs) to create impactful training content tailored to diverse learner needs.

Under the supervision of the Director of Learning and Development, the responsibilities of this role include:

• Implement full-cycle instructional design and program development (analyzing, designing, developing, delivering, evaluating, maintaining, and updating) leadership and professional development, both in-person and virtually. Programs should be aimed at improving skills and competencies of staff members at all levels of the organization to increase employee engagement and retention.
• Incorporate Adult Learning theory, and Instructional Design methodology into course design, development, and delivery. Research and incorporate evidence-based principles and best practices from reputable sources.
• Design, develop, maintain, and update training-related materials such as instructor guides, user guides, job aids, and project plans.
• Conduct needs analysis to determine performance and knowledge gaps in managerial skills and behaviors. Design, develop, and deliver a new training curriculum for current and future managers.
• Collaborate with internal stakeholders such as Subject Matter Experts (SMEs), EEO/DEI, high-level staff members, and members of People Operations to identify new training initiatives.
• Collaborate with People Operations to provide career mapping and information about how employees can traverse career pathways.
• Foster a safe and supportive learning environment.
• Design and implement training evaluation strategies by applying Kirkpatrick’s model to assess program effectiveness and learning outcomes.
• Analyze training evaluation data to identify trends, measure ROI, and recommend improvements to learning programs.
• Create, conduct, and maintain a mentorship program by defining the program’s goals, objectives, and success metrics.
• Create comprehensive materials for mentors and mentees and develop a matching process for pairing mentors with mentees.
• Design and lead training sessions and workshops for mentors and mentees.
• Monitor the progress of mentorship pairs, address any issues or conflicts that arise, and collect and analyze feedback from mentors and mentees through surveys and interviews.
• Respond to Learning and Development inquiries in a way that is timely, professional, and courteous.
• Maintain professionalism and empathy in all employee interactions.
• Identify trends in inquiries and make recommendations for customer-service improvements.
  
  

ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES & OTHER BEHAVIORS (KSAOs)

We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team.

Knowledge

• Comprehension of adult learning theories and how to apply them to learning programs to create interactive, engaging, and informative learning experiences.
• Understanding of the full scope of training development including conducting a needs analysis, instructional design, development, implementation and evaluation.
• Experience using the Kirkpatrick system to evaluate the effectiveness and impact of trainings and mentorship program.
• Knowledge of how to utilize employee feedback to improve instructional strategies, content, and delivery of training programs.
• Knowledge of training and development principles to support employee growth and engagement.
• Understanding of organizational development theories and practices, with the ability to apply them to learning programs.
• Experience in creating, updating, and maintaining training records, databases, and reports.
• Knowledge of how to research the latest industry trends to make learning programs evidence-based.
• Knowledge of the role of mentoring as a way to empower career development and organizational cohesion.
  
  

Skills

• Exceptional oral, written, and interpersonal communication skills.
• Detail oriented, with excellent organizational skills.
• Exceptional presentation/facilitation skills.
• Extensive experience with creating and editing training materials.
• Experience delivering instruction in both classroom and online learning environments using Teams.
• Experience facilitating trainer development sessions (train-the-trainer).
• Experience planning, designing, managing and maintaining mentoring programs.
• Experience using a learning management system.
• Creative, independent thinker who works well in a collaborative environment.
• Intermediate to advanced proficiency with Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) and Canva.
  
  

Abilities

• Demonstrates high levels of emotional intelligence, including self-awareness, self-regulation, motivation, empathy, and social skills.
• Demonstrates ability to manage multiple projects simultaneously, ensuring timely and successful delivery.
• Ability to align learning program goals with agency OKRs.
• Ability to collaborate with different divisions/units across the organization.
• Ability to thrive in a dynamic environment and adjust strategies as needed to meet evolving agency needs.
• Ability to adapt to different learning styles.
• Ability to explore and adopt new technologies quickly and easily.
• Ability to have an ownership mindset by taking responsibility and initiative for deliverables.
  
  

Other/Preferred Qualifications

• Preferred – experience with e-learning and multimedia development software (e.g. Adobe Captivate, Adobe Creative Suite, Camtasia Studio)
• Preferred – experience developing micro-learnings
• Preferred – familiarity with Monday.com and project management
  
  

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To Apply

All applicants must apply through NYC Government Jobs | Explore Careers | City of New York

• Please search and apply to the job ID number listed above.
• Resume and cover letter are required for consideration.
• Note that only applicants under consideration will be contacted.
  
  

For more information on careers with the NYC Campaign Finance Board visit our website at https://www.nyccfb.info/ to access the full listing of job opportunities and to learn more about our agency.

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Additional Information

The City of New York provides generous medical benefits (including dental and vision through respective unions or funds), retirement, tuition reimbursement, and additional ancillary benefits. CFB offers a flexible and hybrid work schedule, opportunities for career development, learning & development (leadership training and coaching), wellness programs, and much more!

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF.

The CFB is an equal opportunity employer firmly committed to diversity. All individuals are encouraged to apply. If you anticipate needing any type of reasonable accommodation to apply for an employment opportunity, please contact [email protected] or (212) 409-1800.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

ANALYST CFB AL 2&3 ONLY - 0660A

Minimum Qualifications

MINIMUM QUALIFICATIONS

• A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or
• A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or
• Education and/or experience equivalent to “1” above.
  
  

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $73,001.00 – $80,000.00