Global Operations Specialist

ClearStar offers employers valuable employment intelligence to better support their recruiting and decision-making by increasing the quality, reliability, and visibility of information through background and medical screening. A seven-time Inc. 5000 honoree and founding member of the Professional Background Screening Association (PBSA, formerly NAPBS), ClearStar has provided innovative technology solutions to businesses in the human capital management industry from its corporate offices in Alpharetta, Georgia, since 1995. Since 2020, ClearStar has been a portfolio company of Hanover Investor Management, a London-based private equity firm. By joining ClearStar, you will have the unique opportunity to learn from industry leaders while making an impact on the lives of others. No matter where you are located, you're a valued member of the team. In our remote-first culture, we value trust, flexibility, outcomes and results. You will have access to digital tools and resources that keep everyone connected and collaboration at the forefront. We believe that success comes from empowered individuals working together, and we're committed to ensuring you feel supported, engaged, and set up for success - wherever you are.

• ClearStar Background Screening
• Our culture and values
  
  

Why ClearStar Needs You

The Global Specialist is responsible for accurately reviewing, interpreting, and managing sensitive data to support the completion of background screening services. This role ensures the delivery of high-quality results through research, data entry, quality control, and interdepartmental collaboration. It plays a key role in maintaining compliance standards, optimizing workflow efficiency, and delivering excellent client experiences.

What You'll Do

• Review and verify order results for accuracy and compliance.
• Manage orders using a first-in, first-out approach to meet deadlines.
• Monitor and process incoming data from multiple digital partner sources.
• Recommend and support process and documentation improvements.
  
  

What You'll Need

• Associate’s degree or equivalent experience preferred.
• 1–2 years of experience in research, data entry, or records management.
• Knowledge of FCRA or background screening a plus.
• A dedicated home office space that is noise- and distraction-free with access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day task.
  
  

Who You Are

• High attention to detail and accuracy in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities independently.
• Proficiency in Microsoft Office and data systems.
• Adaptable, proactive, and solution-oriented mindset.
  
  

Compensation & Benefits

Exciting and meaningful learning and development opportunities await at ClearStar! Join us on a journey of discovery and empowerment - where every opportunity is a steppingstone to success and growth. This position is also eligible for excellent benefits that include paid healthcare and life insurance premiums, low-cost dental and vision insurance, company-paid basic life insurance and a company-paid Short-Term Disability policy, employee assistance program, 401(k) matching up to 4%, time off, 9 company paid holidays, and 2 additional days of paid time off for volunteer activities.

The position is eligible for the Searching for Stars Employee Referral Program.