HRIS/HR Operations Specialist

Position Overview

Under the umbrella of Total Rewards and HR Operations, BRC is seeking a proactive and detail-oriented HRIS/HR Operations Analyst to join our team. The HRIS/HR Operations Analyst works with all divisions within HR and oversees the HRIS system for the HR department including optimizing system functionality, supporting HR operations and ensuring smooth and efficient employees experiences by delivering excellent services.

The HRIS/HR Analyst has a strong foundation in HR administration, familiarity with HRIS platforms and a passion for streamlining processes and improving services through automation and data insights. In addition, they should develop and analyze key HR metrics to drive change throughout the department.

The HR operations team encourages a positive work environment and ensures healthy employee relations.

HR Operations Support

Responsibilities include but are not limited to:

• Perform accurate data entry in ADP for key employee lifecycle events (e.g. new hires, terminations, job changes)
• Monitor and manage employee Onboarding in ADP, initiating and following up for completion
• Provide support to the HR customer service mailbox, addressing inquiries and resolving employee questions like payroll processing, benefits, recruitment and labor relations
• Participate in the rotation of conducting new hire orientation, ensuring a smooth onboarding experience
• Other related duties as assigned
  
  

HRIS Administration

• Serve as the initial escalation point of contact for troubleshooting issues with HRIS
• Maintain data accuracy and integrity within HRIS by monitoring workflows, running frequent data audits to ensure compliance with company policies and legal requirements
• Configure and update system modules, workflows and user permissions supporting new system or improving existing functionality
• Build new procedural documents identifying the changes based on system automation and brief HR staff
• Coordinate with IT or external vendors for system updates or troubleshooting
• Develop and analyze key HR data and metrics to drive change throughout the department
• Other related duties as assigned
  
  

Qualifications

• A bachelor’s degree in human resources, Human Resources Information Systems or related field is preferred but not required
• Up to 3 years’ experience working with an HRIS system, preferably ADP Workforce Now
• Up to 3 years’ experience working in HR Operations or a related Human Resources Function
• Experience using any HRIS system with a background in either payroll administration, benefit administration, recruiting management, time & attendance administration and/or HR data management tools
• Strong written and verbal communication skills; capable of creating documentation and guiding staff on system changes
• Customer-service orientation with the ability to manage HR inquiries and resolve employee issues
• Ability to take direction when necessary and work independently as required
• Knowledge of Human Resources and HR practices
• Proactive and detail-oriented mindset with strong problem-solving abilities
• Comfortable collaborating across departments and with external vendors for system support or updates
  
  

Hours

Full-time 37.5 hours per week

• Monday-Friday 9am-5:30pm
• Hybrid - 3 days in office
  
  

MAKE AN IMPACT

Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.

Benefits

BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

• Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
• A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
• Tuition assistance and many training opportunities for career development.
• Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.