Customer Service Specialist
Tap Growth ai
Date: 4 hours ago
City: South San Francisco, CA
Salary:
$41
-
$52
per hour
Contract type: Full time
We're Hiring: Customer Service Specialist!
We are seeking to hire a Customer Service Specialist in South San Francisco, CA.
Location: South San Francisco, CA
Work Mode: Work From Office
Role: Customer Service Specialist
Pay Scale: $41, 600 – $52, 000 (Dependent on Experience)
What You'll Do
∙ Act in accordance with company policy
∙ Provide full time phone coverage (shift to be determined by management)
∙ Suggest new programs and or projects to promote customer service
∙ Determine appropriate action to take to resolve customer issues
∙ Determine when it is appropriate to escalate customer issues to management
What We're Looking For
∙ Decision Making – Thinks through problems clearly and logically; is decisive
∙ Technical and Business Expertise – Applies emerging knowledge and trend; builds strong relationships;
contributes expertise within and beyond assigned area
∙ Communication - Listens well, expresses ideas fluently and logically, is open to input and feedback
∙ Teamwork and Collaboration – Creates an atmosphere of openness and trust; collaborates, offers support and
encouragement
∙ Achieving Results – Is goal-directed and persistent; is accountable for meeting commitments, recognizes the
contributions of peers
Ready to make an impact? Apply now and let's grow together!
We are seeking to hire a Customer Service Specialist in South San Francisco, CA.
Location: South San Francisco, CA
Work Mode: Work From Office
Role: Customer Service Specialist
Pay Scale: $41, 600 – $52, 000 (Dependent on Experience)
What You'll Do
∙ Act in accordance with company policy
∙ Provide full time phone coverage (shift to be determined by management)
∙ Suggest new programs and or projects to promote customer service
∙ Determine appropriate action to take to resolve customer issues
∙ Determine when it is appropriate to escalate customer issues to management
What We're Looking For
∙ Decision Making – Thinks through problems clearly and logically; is decisive
∙ Technical and Business Expertise – Applies emerging knowledge and trend; builds strong relationships;
contributes expertise within and beyond assigned area
∙ Communication - Listens well, expresses ideas fluently and logically, is open to input and feedback
∙ Teamwork and Collaboration – Creates an atmosphere of openness and trust; collaborates, offers support and
encouragement
∙ Achieving Results – Is goal-directed and persistent; is accountable for meeting commitments, recognizes the
contributions of peers
Ready to make an impact? Apply now and let's grow together!
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