Career Navigator - Industry Skills

Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life.

To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible.

Position Summary: The Career Navigator – Industry Skills is responsible for providing individualized support to participants enrolled in Goodwill’s industry skills job training programs. This role includes intake, barrier reduction, career planning, wraparound services, and post-placement follow-up. The Career Navigator will work closely with instructors, employers, Goodwill staff, and community partners to ensure participants successfully complete training and transition into employment or further education.

Hourly Rate: $19.95 - $21.68 per hour

Essential Duties and Responsibilities: The Career Navigator – Industry Skills responsibilities include the following and other duties as assigned:

Case Management

• Results driven outreach and job placement of program clients
• Provide case management, career planning, and retention support to enrolled program participants, including the development of Individualized Employment Plans (IEPs), and other support as needed to maintain participant motivation and engagement.
• Complete intake activities to ascertain needs; determine eligibility, suitability, and orientation; and develop service strategies.
• Identify and address barriers such as transportation, childcare, housing, legal issues, and mental health.
• Coordinate access to supportive services including stipends, work attire, tools, and testing fees.
• Build and maintain relationships with employers, training providers
• Track participant progress, retention, and employment outcomes using Caseworthy and other relevant data systems.
• Participate in staff meetings, trainings, and workshops as required and/or to enhance professional development.
  
  

Instruction

• Assist participants with career mapping, resume development, job applications, and interview preparation.
• Support participants in accessing additional training, certifications, or post-secondary education.
• Understand and communicate/educate participants regarding local job openings, labor market information, hiring trends, job search best practices, etc.
• Support and Engage Community Partnerships:
• Liaise with external service providers and workforce partners.
• Advocate for participant needs and promote inclusive, trauma-informed practices.
• Support outreach and recruitment efforts in collaboration with the Goodwill and Industry Skills partnerships.
  
  

Support And Engage Community Partnerships

• Support the development of partner and business relationships. Knowledge of local labor market information and post-secondary pathways.
• Deliver group workshops or webinars on career planning, job search skills, and soft skills training
• Build and maintain relationships with employers, training providers and area resource partners
• Market programs and opportunities to customers and community partners.
• Effectively build partnerships, collaborate, and serve as a program liaison with internal partners, including Goodwill department representatives from Retail, Workforce Development Services, and Human Resources.