IT Coordinator

This exciting opportunity, with a generous benefits package, is an in-office position with operational hours M-F between the hours of 8:00 am-5:00 pm. This position is full-time and on-site at our office in Valencia, CA

Who We Are

Sunco is one of the largest and fastest-growing online lighting retailers in the U.S.—and we’re just getting started. Headquartered in sunny Valencia, CA, we’re powered by an amazing team of people who bring passion, purpose, and innovation to everything they do.

What We Do

We light up the world—literally

Millions of customers have trusted Sunco for our energy-efficient LED lighting and our commitment to quality, value, and customer care. Whether it’s a home renovation or a large-scale commercial project, our mission is to deliver top-tier lighting solutions with unbeatable service and eco-conscious impact.

At Sunco, we don’t just sell lights—we help our customers see things in a whole new light.

Position Summary

We’re looking for an IT Coordinator to join our team. This role is perfect for someone with strong technical skills, an interest in systems and troubleshooting, and a passion for improving operational efficiency. The IT Coordinator will act as the primary point of contact between our staff and external IT vendors, assist in maintaining hardware and software systems, and provide day-to-day technical support to team members.

Key Responsibilities

Technical Support & Troubleshooting

• Provide first-line support for hardware, software, network, and connectivity issues.
• Respond to and resolve Asana IT requests in a timely and professional manner.
• Install, configure, and maintain desktops, laptops, printers, and other office equipment.
  
  

Systems Administration & Maintenance

• Manage user accounts, permissions, and access across systems and platforms.
• Perform regular system updates, patches, and backups.
• Monitor system performance and proactively address potential issues.
  
  

Project Support & Coordination

• Assist with planning and implementing IT projects, ensuring they are completed on time and within scope.
• Coordinate with vendors and external partners for IT-related purchases, service calls, and support contracts.
• Maintain IT asset inventory and lifecycle tracking.
  
  

Process & Documentation

• Work with stakeholders to define clear deliverables, streamline IT processes/procedures, and align priorities.
• Document standard operating procedures (SOPs) for recurring IT tasks and support functions.
• Maintain records of configurations, licenses, warranties, and service agreements.
  
  

Security & Compliance

• Support IT security initiatives including antivirus, endpoint protection, and data loss prevention measures.
• Ensure compliance with organizational policies and applicable regulations.
  
  

Other Duties As Assigned

• Provide occasional backup support to other departments as needed.
• Take on special projects or responsibilities to support business needs.
  
  

Qualifications

• Current internal employee in good standing.
• Demonstrated technical aptitude and interest in IT systems.
• Strong organizational and problem-solving skills.
• Comfortable working independently and coordinating with third parties.
• Hands-on experience with Microsoft Admin Center and Entra (Azure Active Directory) — this is a must-have requirement.
• Ability to manage and set multiple priorities in a fast-paced environment.
• Prior informal IT support experience (preferred but not required).
  
  

Time Commitment & Structure

• Estimated 32 hours/week
  
  

Benefits & Perks

At Sunco, we pride ourselves on offering a comprehensive benefits package designed to support the well-being and professional growth of our team members, our offering include:

• Comprehensive Health and Wellness Coverage: Enjoy peace of mind with our extensive health insurance plans, which include medical, dental, and vision coverage.
• 401(k) with Company Match: Secure your financial future with our 401(k) plan, featuring a competitive company match to help you save for retirement.
• Flexible Spending Accounts (FSAs): Take advantage of FSAs to manage out-of-pocket healthcare and dependent care expenses efficiently.
• Time Off Policy: We believe in the importance of work-life balance and provide a generous time off policy, including paid vacation, holidays, and sick leave.
• Employee Assistance Program (EAP): Access confidential counseling and support services for personal and professional challenges.
• Team Building Activities: Engage in weekly challenges, weekly Wellness Walks, regular team-building activities, and quarterly company outings to foster a strong sense of community.
  
  

Job Type: Full-Time, Non-Exempt

Compensation: Starting at $25.00 Hourly

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this is intended to accurately reflect the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Sunco Lighting Inc. provides equal employment opportunities to all employees and applicants for employment and complies with Ban the Box laws, which prohibit us from inquiring about an applicant's criminal history until after a conditional job offer has been made. We also prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Sunco values privacy as a top priority. To understand more about the data we collect and process as part of our application, please view our Sunco Privacy Notice