Unemployment Insurance Investigator Specialist

State of Oklahoma


Date: 2 days ago
City: Oklahoma City, OK
Contract type: Full time
If applicable, please submit a copy of your two most recent performance reviews along with your resume.

Job Type/Salary/Location

  • Full-time
  • Vacancies: One
  • Salary: $45,760.00 annual; $22.00 hourly
  • Primary Working Hours: M-F; 8:00am - 5:00pm
  • FLSA Status: Exempt
  • Location: Oklahoma City, OK
  • Supervisory: Not Applicable

Benefits

  • The State of Oklahoma offers a comprehensive Benefits Packet, including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.

Position Essential Functions

  • Processes and completes assigned crossmatch cases within established timeframes to ensure timely and accurate investigation outcomes.
  • Reviews and analyzes documentation to identify and calculate overpayments in accordance with applicable laws and agency guidelines.
  • Interviews claimants and employers to obtain necessary information and documentation related to overpayments, fraud investigations, and adjudication processes.
  • Responds to messages and inquiries from claimants and employers in a timely, respectful, and professional manner, maintaining the integrity of the agency’s customer service standards.
  • Evaluates evidence and issues determinations regarding whether a claimant willfully and intentionally committed fraud in obtaining unemployment benefits, in compliance with agency policy and procedures.
  • Records all actions, findings, communications, and determinations in the appropriate case management systems to ensure clear audit trails and compliance with documentation standards.
  • Maintains confidentiality of claimant and employer information in accordance with data protection policies and applicable regulations.
  • Compiles and organizes relevant documentation and case notes in preparation for appeals, providing clear and comprehensive summaries for hearing officers or supervisors.

These job functions, responsibilities and activities may change at any time with or without notice.

Valued Knowledge, Skills, Abilities And Competencies

  • Knowledge, Skills and Abilities required at this level include knowledge of state and federal regulations governing applicable programs; of accounting principles and theories; of financial statements and reports; of accounting ledgers and journals; of organizational theories and functions; of computer technology relating to accounting systems; and of the preparation of cases for legal proceedings. Ability is required to prepare basic reports; to review and analyze financial information; to establish and maintain effective working relationships with others; to analyze and resolve complex situations; to conduct several projects simultaneously; to express ideas clearly and concisely, both orally and in writing; and to serve as an expert witness in administrative hearings and district or federal court.

Physical Demands/Work Environment

  • Work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise levels. While performing the duties of the job, employee is required to talk, stand, walk, and reach with hands and arms. This position requires regular periods of sitting or standing and daily use of computer and phone. It also requires the occasional use of office machinery in accordance with safety and security protocols.

Minimum Qualifications

  • Education and Experience at this level consists of a bachelor’s degree in accounting, business or public administration plus one year of experience in professional level auditing; or an equivalent combination of education and experience, substituting professional level public administration, auditing or accounting experience for each year of the required bachelor’s degree.

Special Skills/Requirements

  • Computer Skills – Employee must be capable of proficiently using the OESC’s standard software (Microsoft Office - Word, Outlook, Excel, Access, and Teams), and the Internet, as well as proficiency to learn other software as needed.
  • Employee must be capable of lifting, carrying, and moving objects of up to 25 pounds.

Accommodation Statement

  • OESC is an Equal Opportunity Employer. Reasonable accommodation to individuals with disabilities may be provided upon request.

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