Accreditation Coordinator

Job Details

Description

I. Purpose

The purpose of this position is to provide administrative support for he accreditation program of the Council on Academic Accreditation in Audiology and Speech-Language Pathology (CAA). The Accreditation Coordinator engages directly with the Chief Accreditation Officer, Director of Accreditation Operations, and the Manager of Accreditation Program Effectiveness to (a) timely completion and organization of documentation for the unit, (b) maintain organization of accreditation records and CAA documentation; and (c) manage volunteer meeting appointments and events.

II. Key Responsibilities

• Draft, edit, and finalize written correspondence and documentation for the accreditation unit;
• Coordinate, organize, and schedule CAA meetings and events;
• Assist in accreditation application and annual report review operations;
• Correct and update information to maintain accreditation databases and records, including processing program director and administrative structure changes and notifications;
• Track and coordinate processing of program and CAA complaints and appeal processes.
• Draft meeting minutes and notes as directed.
• Monitor accreditation email proxy inboxes to triage and delegate inquires to appropriate team members, and provide accurate and appropriate guidance and information to graduate education programs, students, and the public.
• Maintain filing systems and assist in technical platform support to staff and volunteers;
• Assist in the coordination, direction, and fulfillment of special projects, including CAA election and recruitment activities.
  
  

IV. Autonomy & Decision Making

This position has the authority to work with the Manager of Accreditation Program Effectiveness to develop efficient communication and document organization procedures. This position completes large volumes of work within tight deadlines and is authorized to initiate, organize, and prioritize their workload while working independently with minimal supervision.

Qualifications

V. Qualifications & Skills

Knowledge Typically Acquired Through

• Award of a baccalaureate degree preferred.
• Minimum of two to three years administrative and coordinating experience, preferably with an accrediting agency.
• Experience working with volunteers.
• Experience in communicating with higher education faculty and administration, members of professional associations, and students.
  
  

Skills

• Spoken and Written Communication
• This position requires clear and effective communication, both orally and in writing, in the preparation of technical reports, complex procedures, requirements, and sensitive and confidential information.
• This position requires a demonstrated ability to compose correspondence and compose and manage standard operating procedures.
• This position requires a demonstrated ability to manage, document, organize, and follow up on a high level of detailed clerical information.
• Technological experience in database management and administration, proficiency using Microsoft Office applications.
• Independently identify and discreetly manage sensitive and confidential matters.
  

VI. Universal Expectations of ASHA Staff

At ASHA, we believe in working together to make well-informed decisions that will advance the association and the discipline of human communication sciences and disorders; teamwork is vital to achieving our mission, vision, and maximizing impact. As committed stewards of the organization, we care deeply about our professions, members, and staff, and building a strong and welcoming community. We strive to ensure that everyone's voice is heard and valued. We are dedicated to helping each other grow and innovate by encouraging open communication and continual learning. Our focus is on delivering excellent service and value to members, advancing equity, and promoting diversity, inclusion, and the power of science and research.

VII. Equal Employment Opportunity (EEO)

ASHA is an equal opportunity employer. As such, it is ASHA’s policy to provide equal opportunity to all qualified applicants and employees without regard for race, sex (including pregnancy and gender identity), national origin, religion, marital status, disability, veteran status, age, sexual orientation or LGBT status, genetic information, citizenship, or any other factor protected by applicable federal, state, or local laws and ASHA's Bylaws. This policy applies to recruiting, hiring, transfer, promotion, compensation and benefits, upward mobility, training and development, access to facilities, termination, and other personnel actions.

VIII. Disclaimer

This job description reflects the primary responsibilities of the job but is not a detailed description of all duties which may be required of someone in the position. All ASHA staff are expected to take on additional responsibilities from time to time and to help their colleagues.