Design Studio Assistant

Homes by WestBay & Casa Fresca Homes offer a new kind of home building experience with a focus on delivering an exceptional homebuilding experience at an outstanding value. Recognized both nationally and regionally for our award-winning new home designs, we offer new single-family homes for sale throughout the finest new communities within the greater Tampa Bay area. Founded in 2009, we have evolved into the largest, privately owned new homebuilder in the Tampa Bay and Central Florida markets.

The Design Studio Assistant assists the Design Studio Team in the fulfillment of the market leading design studio home buyer experience. The Homes by WestBay Design Studio team delivers outstanding customer service and satisfaction while offering elegant and timeless, fashion-forward selections all while driving company profitability through option sales.

• Be knowledgeable about the included features and available options, the design process, and HBWB process. Understand the role of Design Consultant in order to convey consistent buyer experience.
• Facilitates the design process for our buyers.
• Key objective is to inspire our buyers by providing the highest level of customer service while driving option sales and maintain a focus on value for the buyer.
• Homes by WestBay is committed to personalization of the home buyers experience. The Design Studio Consultant must be able to interpret requests and optimize the delivery of value to the customer.
• Consultants contribute to the construction process by providing concise and organized paperwork/selections/documents.
• Consultants will be responsible to maintain studio displays, current samples and overall appearance of the design studio.
  
  

Expectations And Essential Duties

• Schedule design appointment with home buyers, log design, and low voltage appointments, send out informational emails to buyers.
• Responsible for Design Studio maintenance – maintain displays, labeling, current samples and overall appearance of the design studio and monitor supplies.
• Prepares reports with most up to date information for backlog and construction starts meetings

• Under the direction of the Design Studio Director, the Design Studio Team is the primary driver of the customer experience between sale and start of construction.
• The Design Studio team drives timely delivery of color selection information for on-time starts for sold, inventory and model homes.
• Primary communicator - for scheduling of appointment(s) invited to preview thru processing of color selection addenda and documents.
• Once construction of a home begins, the Design Studio Team resolves reselection issues and responds to questions that arise in relation to finishes during construction. Design Assistant directs to appropriate Design Consultant and DCTL and DSD.
• Participates in preview events and sends out follow up emails.
• Educates sales team, construction team, potential buyers and contracted buyers on included features and available options at Preview.
• Communicates plan/product/pricing inconsistencies to appropriate department head, DCTL and Design Studio Director.
  

Job Qualifications

• Minimum Experience: 1 year of design experience. Residential interior design firm/construction experience a plus
• Displays knowledge of interior finishes, including natural characteristics of products, wood species, natural stone and cohesiveness of product interconnectivity.
• Computer-savvy (Microsoft Office, NewStar, DSM). Ability and desire to learn new technology and communicate information thru technology.
• Strong organizational and time management skills.
• Strong active listening skills.
• Strong work ethic, takes initiative, learns and applies new information quickly.
• Personable, adaptable, approachable and friendly, while maintaining a strong sales orientation.
  
  

Homes by WestBay, LLC and Casa Fresca Homes – Cool House, LLC., is an Equal Opportunity Employer. The company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Other duties may be assigned as necessary, and reasonable accommodations will be made to enable individuals with disabilities to perform essential functions. This policy applies to all aspects of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.