Operations Lead

Position: Operations Lead

Location: New Orleans, LA

Pay: $50,000 to $60,000 based on qualifications and experience

Experience:

• Minimum 2 years of related experience in a fast paced, multi-tasking environment is required!
• Management and/or supervisory experience is required!
  
  

Education: None

Type: Full-time

Schedule: To be discussed at the time of interview

Array Corporation is seeking an Operations Lead to join a growing and dynamic team!

The Operations Lead is accountable for daily activities and employee development as well as maintaining our business partnerships with our clients. This position is tasked with assisting in strategic planning, strengthening the day-to-day communications between our company and clients, business actives and relationships with employees who are assigned to a specific client site. It is extremely important for this role to understand, meet and exceed our client’s expectations to ensure a lasting business partnership.

Job Description:

Process & Quality:

• Keep things running efficiently by improving how we work.
• Help spot problems early and fix them fast.
• Work with the Onsite Manager to roll out changes and get everyone on the same page.
  
  

Policy & Compliance:

• Make sure everyone follows company rules and safety guidelines.
• Step in when someone isn’t meeting expectations and decide what happens next with the Onsite Manager.
  
  

Team Support:

• Help hire, train, and coach new team members.
• Keep morale high and give feedback to help everyone do their best.
• Work with the Onsite Manager when someone is struggling.
  
  

Scheduling & Attendance:

• Help the TES (Talent Engagement Specialist) build the weekly schedule to make sure shifts are covered.
• Check attendance daily and follow up on any no call/no shows.
• Talk with the Onsite Manager about next steps if someone keeps missing shifts.
  
  

Data & Planning:

• Review basic reports to help with staffing decisions.
• Help spot patterns and plan ahead for busy times or low coverage
  
  

Position Requirements:

• Intermediate skills on all Microsoft Office Software – Outlook, Word, Excel
• Ability to learn and adapt to in-house systems
• Extremely organized with a keen eye for attention to detail
• Action oriented and self-motivated while maintaining adherence to company policy
• Patient yet self-confident in the work that they are performing.
• Someone that has a great sense of humor and understands the importance of balance of professionalism while keeping the office environment light and inviting.
• Ability to maintain a professional presence and keep confidential matters private.
• Preferably speaks Spanish.
  
  

Array Corporation is the leading technology-enabled workforce solutions company whose mission is to fix how labor is bought, sold, and delivered to enable universal access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.