Quality Assurance Generalist

Job Details

Description

Essential Duties and Responsibilities:

The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of duties, responsibilities and skills required of this position. Other duties may be assigned to meet business needs.

• Backup support for Quality Assurance Manager
• Specialty account audits
• IRA/HSA transactions and file audits
• Deceased account review and follow up
• POA and death certificate Review and approval
• Maintain POA Queue
• Maintain account update queue in Keystone
• Maintain Compliance Escalated Review and Specialty Account Final Review queues in Meridian Link
• Branch support for IRA/HSA and Compliance
• Maintain OFAC Check queue
• Basic compliance functions like OFAC review, Dormant account review, NSF Fee and CD change report
• Assumes responsibility for the Credit Union’s compliance with all applicable laws, rules, and policies.
• Conducts any compliance-related investigations.
• Assumes responsibility for related duties as required or assigned.
• The employee is responsible for reading and shall strictly adhere to all policies, rules and regulations, and training that have been or that may hereafter be established by or applicable to Company for the conduct of its employees, and further, Employee shall strictly adhere to all the provisions of the Company’s handbook(s).
  
  

Directions Credit Union is an Equal Opportunity Employer AA M/F/Vet/Disability or other characteristic protected under federal, state, or local law.