SURGERY SCHEDULER I

OAA Orthopaedic Specialists


Date: 10 hours ago
City: Allentown, PA
Contract type: Full time
Summary: Schedules surgical and diagnostic appointments for patients by telephone or in person and provides patient education by performing the following duties.

Essential Functions

  • Obtains new patient referrals via telephone or insurance websites.
  • Obtains authorizations for procedures, diagnostic testing, medication authorizations, pre-operative testing, or surgeries as required by patient’s health care insurers or managed care providers.
  • Schedules internal and external appointments, procedures, and surgeries.
  • Reviews surgical procedures with patients, providing education and review of necessary documents and secures patient’s signatures on required documents.
  • Confirms patient surgical and diagnostic appointments with appropriate facilities and ensures transport of appropriate documents.
  • Schedules pre-admission testing, surgical clearance appointments with patient’s Primary Care Physician office, Cardiology or other specialty practices.
  • Timely review of pre-operative testing results and forwards abnormal test reports to surgeon, physician assistant and clinical coordinator. Communicates same with patient’s Primary Care Physician regarding medical clearances.
  • Prepares and collates surgical paperwork and ensures timely delivery to surgical site.
  • Reviews chart for completeness and accuracy by ensuring all pertinent studies/diagnostics are available prior to pre-operative testing and surgeries.
  • Immediately greets and directs patients and visitors, answers telephone calls promptly and courteously.
  • Utilizes Electronic Medical Record to document all patient communications.
  • May assist with check-in and check-out as assigned.
  • Other duties may be assigned.

Qualifications

  • Formal training as a Medical Assistant, Clinical Coordinator, Athletic Trainer or Licensed Practical Nurse; or two to four years related experience and/or training; or equivalent combination of education and experience.
  • Graduate of an accredited medical assistant, nursing or ATC program; holds a current license.
  • Current CPR/AED Certification.
  • Customer service skills.
  • Knowledge of third party insurance.
  • Previous medical office experience including surgical and office scheduling and patient education.
  • Excellent verbal communication skills.
  • Must be able to work closely with physicians and other team members.
  • Computer literate.
  • Detail oriented, outgoing and professional.
  • Two years clinical experience in an orthopaedic setting.
  • Must be able to work until 6:00 pm.
  • Team player.
  • Electronic Medical Records experience preferred.
  • Prior research experience helpful.
  • Bi-lingual/Spanish skills for interpreting a plus

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