Medical Records Clerk

The START Center for Cancer Research (“START”) is the world’s largest early phase site network, fully dedicated to oncology clinical research. Throughout our history, START has provided hope to cancer patients in global community practices by offering access to cutting edge trials throughout the US and Europe. Today, with over 1,300 studies completed, and with research facilities in the United States and in Spain, Portugal, and Ireland, START’s mission is to accelerate the development of new anticancer drugs that will improve the quality of life and survival for patients with cancer and lead to its eventual cure. To date, over 43 therapies conducted at START locations have obtained FDA/EMA approval. Incredibly, while Academic Medical Centers (AMCs) conduct 80% of cancer trials, such trials reach only 20% of the patient population – leaving the majority of patients who are treated in community practices and hospitals without access to a clinical trial when their care journey calls for one. START serves the many – by bringing cancer trials to physicians and their patients in community hospitals and practices when hope is needed most

START represents the world’s largest roster of Principal Investigators (PIs) across its eight clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world. As an example, in San Antonio, where START was founded, START treated the first patient ever with Keytruda – the most effective cancer drug in medical history.

Position Summary: The Medical Records Clerk is responsible for validating and importing patient’s health information into the electronic medical record system. This position will obtain, process, and maintain patient medical records. Additionally, they will support clinical team by ensuring all necessary information is included in the patient's medical record and available for clinical team for patient’s upcoming appointment

Essential Responsibilities

• Create and maintain (scan, file, manage, etc.) patient medical records for each patient in an electronic format and in paper, as needed.
• Review documents for completeness.
• Gather patient records from a variety of sources (i.e., mail, fax/eFax, email, external systems, etc.) following HIPAA guidelines. This requires interacting with providers and study staff in a professional manner.
• Prepare and pull patient medical record charts for clinical team daily per clinic schedule and communicate availability or unavailability of the charts to the study staff and providers.
• Handle medical record requests and patient care related releases of information ensuring that all releases are compliant with HIPAA guidelines.
• Maintain patient charts by tracking and archiving deceased and inactive patient medical record charts as needed.
• Remain current with all required training.
• Other duties may be assigned at any time.
  
  

Required Education And Experience

• High School diploma or equivalent.
• At least two years’ experience in a medical records environment or similar work environment.
• Excellent written and verbal communication skills.
• Ability to review detailed data and make prompt judgments based on that data.
• Ability to work efficiently under tight deadlines, interruptions, and high work volume.
• Ability to multi-task efficiently.
  
  

Physical Requirements

• Transporting items weighing less than 20 pounds 5% of the time and 2 pounds 70% of the time.
• Sitting 50% of the time at the computer, walking/moving 50% of the time, and bending at waist/reach below knees and above shoulders 20% of the time.
  
  

Best-in-Class Benefits And Perks

We value our employees’ time and efforts. Our commitment to your success is enhanced by a competitive compensation, depending on experience, and an extensive benefits package including:

• Comprehensive health coverage: Medical, dental, and vision insurance provided
• Robust retirement planning: 401(k) plan available with employer matching
• Financial security: Life and disability insurance for added protection
• Flexible financial options: Health savings and flexible spending accounts offered
• Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided
• Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.
  
  

More About The START Center For Cancer Research

Deeply rooted in community oncology centers globally, The START Center for Cancer Research provides access to specialized preclinical and early-phase clinical trials of novel anti-cancer agents. START clinical trial sites have conducted more than a thousand early-phase clinical trials, including for 43 therapies that were approved by the FDA. START represents the world’s largest roster of Principal Investigators (PIs) across its eight clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world. Learn more at STARTresearch.com.

Ready to be part of a team changing the future of cancer treatment?

Join us in our mission to conquer cancer, one clinical trial at a time. Your expertise and dedication can help us bring hope and healing to patients worldwide. Please submit your application online.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.