Senior Business Analyst

Who We Are

Headquarters: Cedar Rapids, IA

Position Location: Cedar Rapids, IA

CRST The Transportation Solution, Inc.

As a member of Team CRST, you’ll be part of one of the nation’s largest privately held transportation and logistics companies – this year celebrating its 70th anniversary. We offer services including truckload capacity, flatbed, transportation management, dedicated services, white-glove handling, team expedited and final mile delivery.

We drive over 158 million miles annually, thanks to the hard work of 4,000 drivers, a network of contractors and agents and support from 1,800 team members. Every mile reflects our tenacious commitment to over-deliver, exceed customer expectations and uphold the highest standards of safety and service.

CRST Dedicated Solutions

CRST's Dedicated Solutions division is focused on service excellence to retailers and producers who need consistent, dependable, high-quality delivery services. We provide customers the flexibility of a private fleet, without the expense.

About The Role

The Senior Business Analyst analyzes company functions, processes, and activities to improve operating and financial performance for the most effective use of money, materials, equipment, and people. Identifies problems through analysis, creating sustainable solutions, and influencing key decision makers on operational improvement. Ensures that metrics, dashboards, and analysis are transformed into information that drives business decisions. Areas of concentration include, but are not limited to financial performance, customer-facing metrics and improvement, and driver retention analytics

Reports To: President - Dedicated Solutions

Schedule: Monday - Friday 8 am - 5 pm

What You'll Do

• Work with teams to develop ongoing reports and KPI scorecards that aid in the management of customers and profitability improvement
• Quantify cost trends for pricing models used to create solutions for customers
• Provide ad hoc analysis as required by the business, this includes analyses of any kind
• Provide timely and accurate reporting & analysis of the results of the business unit’s performance against historical and budgeted results to facilitate decision-making toward achievement of the plan
• Prepare business reviews that measure internal and external performance
• Manage multiple concurrent projects around business improvement, communicating performance metrics, managing meeting cadences, and on-going information
• Ability to complete data mining for preparing reports and making recommendations on operational variances and improvement
• Analyze and predict cost drivers, discover trends and recommend cost efficiency and service improvement strategies
  
  

Required Qualifications

• Minimum of 2 years of experience
• Power BI Expertise
• Advanced SQL Proficiency
• Expertise in writing complex SQL queries, developing stored procedure and utilizing SQL Studio for data manipulation and analysis. SSRS Reporting and creating new data sources for business intelligence
• Data Integration & Management
• Ability to work with sources including relational databases, spreadsheets, Microsoft Access and fixed-format files. Skilled in organizing, cleaning, filtering and querying data to support operational and financial reporting.
• Analytical and Problem-Solving Skills
• Analytical thinking with a focus on identifying root causes for anomalies or deviations. Ability to perform paradox analysis to improve data accuracy
• Technical and Analytical Mindset
• Keen analysis mindset, capable of transforming raw data into actionable business insights. Ability to create business information that support cross function teams and organizational goals.
  

Why CRST?

CRST is celebrating 70 years of grit, growth and forward momentum – a legacy built on resilience, dedication and talent. This milestone reflects our commitment to sharpening operations, strengthening customer partnerships and turning challenges into opportunities.

We set the gold standard in transportation through safety, service excellence and customer satisfaction. Our mission is simple: deliver promises and drive success so people have what they need to live and thrive. At CRST, you’ll have the flexibility to lead with impact, backed by a company committed to smart, sustainable growth and your long-term success.

Work Location: The work location for each position will be decided during the hiring process, based on business needs and job requirements.

The CRST Core Values: Safety at the Core of All We Do – Integrity in Every Decision and Action – Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.

EEO Statement: CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws.