IT Administrator
Thistle
Date: 8 hours ago
City: Vacaville, CA
Salary:
$85,000
-
$100,000
per year
Contract type: Full time
TITLE: IT Administrator DEPARTMENT: Engineering REPORTS TO: Director, Engineering About the Role: The IT Administrator will support our remote employees and various facilities with all IT needs, including equipment ordering and troubleshooting. How You’ll Make a Difference:
- Manage the fleet of laptops and tablets, including purchasing, setting up new employees, and troubleshooting; repairs are generally outsourced. Implement a UEM (Unified Endpoint Management) solution to enhance security and compliance
- Oversee various software accounts, including Slack, Zoom, and Google Workspace. Primarily responsible for onboarding and offboarding accounts, with periodic configuration tasks
- Assist employees with technical issues, serving as the first point of contact for computer-related difficulties or challenges with third-party software accounts
- Support on-premise technical tasks, such as setting up printers, troubleshooting wireless connectivity, or installing security cameras
- Propose and implement new technical solutions, such as a phone tree to meet diverse stakeholder needs
- Oversee any outsourced IT work, acting as the primary contact for third-party IT vendors as needed
- Improve documentation and processes to empower employees to solve common technical issues independently
- Be onsite weekly at either the Vacaville, CA, or Burlington, NJ, facility
- Be available for limited travel, approximately 1-2 times per year
- Perform other duties as assigned to support the department’s efficiency and contribute to making Thistle a great workplace!
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