Registration Representative

All the benefits and perks you need for you and your family:

• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support
  
  

Our Promise To You

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Days, 11AM-7PM

Location: 13403 BOYETTE RD, Riverview, 33569

The community you'll be caring for: AdventHealth West FL Imaging

Faith Based & Mission driven medical facilities

Largest Employer in the County

Surrounded by beautiful Lakes, Golf Courses and Floridas oldest State Park

Close knit community with a hometown family feel

2 hours to just about any beach on either Coast

Local arts scene from museums and theaters to festivals and galleries

Local restaurants with the authentic taste of Florida

Near 100 clear, freshwater lakes. Ideal for swimming, boating and fishing

The Role You'll Contribute

The registration representative will professionally interview and register; verify demographics, interpret and explain insurance benefits with confidence. Scan financial and medical documents into accounts. Obtain appropriate legal consent signatures. Professionally handle stressful situations while maintaining quality of work and excellent customer service. Ensure accounts are properly authorized by insurance carriers. Estimate charges and collect monies due; perform accurate cashiering functions including cash out procedures. Overcome patient objections regarding collections; educate patients regarding insurance benefits and financial responsibility. Adheres to established policies and procedures. Effectively work in a group/team setting and contributes to overall goals. The shifts may include working evenings/weekends/holidays.

The Value You'll Bring To The Team

• Quality and Position Related Specifics Professionally interviews patients following established standards and procedures (i.e. Red Flag guidelines); obtains complete and updated patient information at time of service.
• Accounts are correctly completed Completes scheduling / pre-registration / registration / admission process and follow up within established timeframes meets or exceeds wait time goals
• Assists with non-clinical operations of the Imaging Center, under the direction of the Center Manager Ability to work independently and alone with minimal supervision
• Schedules patients as necessary; operates the scheduling system correctly and follows established guidelines for scheduling patients
• Maintains acceptable QA score.
• Multitasks effectively; navigates multiple computer systems and applications with proficiency
• Completes accurate Medical Record Number (MRN) search and selection process to avoid creating duplicate medical records
• Obtains / scans clear copies of insurance card(s) and/or payor information using various resources such as Internet, fax, telephone, etc.
• Demonstrates knowledge of insurance for proper classification and coding
• At times, floats to other registration areas/shifts etc. to assist with department and patient needs
• Performs accurate and timely scanning of physician orders and other items into the scanning system
• Verifies and certifies/authorizes all insurance benefits and other sources of account payments by means of phone, Internet or otherwise
• Enters accurate and appropriate account notes
• Performs accurate cashiering functions, posting, balancing, deposits, notations
• Demonstrates knowledge and ability in using department equipment including periods of downtime
• Ability to generate patient/visitor/employee event reports as needed
• Other duties as assigned by Supervisor or Manager/Director
  
  

Qualifications

The expertise and experiences you'll need to succeed :

High School Grad or Equiv Required

1 Year Work Experience Preferred

Bilingual - Spanish - Preferred

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Administrative

Organization: AdventHealth Imaging Centers

Schedule: Full-time

Shift: 1 - Day

Req ID: 25030161

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.