Operations Program Manager

Job Summary

We are looking for a highly motivated and energetic individual to develop and manage the implementation of new products within the company. This person will be responsible for managing the Global Operations organization’s NPI processes for Software or Harware products from early product concept through the entire product life cycle. The responsibilities include identifying Program requirements, modeling the supply chain fulfillment model, coordinating operations & supply chain activities, and ensuring pilot and production readiness. The Operations Program Manager will consider NetApp’s infrastructure capabilities, desired customer experience, and alignment with Product roadmap as input into supply chain fulfillment model. This position requires a significant degree of leadership and influence with cross-functional team members.

Responsibilities

• Responsible for NPI (new product introductions) of NetApp SW (Controller-based, Cloud and Host-based) and HW products
• Manage product requirements, design fulfillment model, establish project schedule and key milestones, track project progress and ensure products are launched on time with predefined cost and quality constraints
• Coordinate input and activities needed for all phase reviews from product inception to production release and represent the Operations team at Engineering core team meetings
• Drive pilot and production ramp readiness with contract manufacturers, engineering, and operations teams
• Coordinate with Contract Manufacturing partners on the material and infrastructure requirements needed for development builds, pilot builds, and production ramp support
• Lead communication about project status, risks and mitigation plans to senior management on a periodic basis and represent Operations organization during frequent interactions with executives
• Perform benchmarking activities to analyze best-in-class practices in licensing and fulfillment processes, and identify opportunities for process improvement
• Develop and implement transformative strategies in supply chain & lead process Improvement initiatives based on evolving business requirements
• Work with Engineering & Legal to identify and document critical IP requirements needed for product development
• Define and track supply chain & NPI performance measurements
  
  

Qualifications

• 6-8 years experience in new product introduction, supply chain management, manufacturing or HW/SW product development
• 4+ years experience in program/project management
• Experience working with supplier, OEM or Contract Manufacturing partners
• Demonstrated experience in data driven decision making
• Familiarity with RFQ process, contract development process, and Intellectual Property Licensing
• Excellent presentation, communication, negotiation, and leadership skills
• Demonstrated record of teamwork and success in cross-functional projects
• Must be a self-starter and able to work independently
• Ability to thrive and prioritize while leading multiple projects in paralle
• Technical expertise and knowledge of Software Development Lifecycle processes
• Familiarity with tools such as MS Office suite, Smartsheet, Confluence, Jira
• Familiarity with NetApp Products desirable
  
  

Education

• Bachelor’s degree in Engineering (such as Industrial Engineering or Computer Science or similar) required.
• MBA or relevant Master's degree desired
• Recruiting efforts will be ongoing until specific team finds an ideal match.
  
  

Compensation

The target salary range for this position is 132,600 - 196,900 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.