Director of Accounts Receivable Consultants

NewGen Administrative Services


Date: 3 days ago
City: Montebello, CA
Salary: $160,000 - $170,000 per year
Contract type: Full time
Position Summary

The AR Consultant Director is responsible for leading a team of AR Consultants to achieve ambitious goals of maintaining a 45-day DSO and ensuring 120+ aging accounts are 8% or less. This leadership role requires a proactive, solutions-oriented professional who can drive revenue cycle performance across Medicare, Medicaid, HMO, Private, and Hospice payers while implementing effective billing and collection strategies.

Salary: $160,000.00 - $170,000.00

Essential Job Functions

Strategic Leadership:

  • Develop and execute comprehensive strategies to meet or exceed DSO and aging goals.
  • Analyze AR trends and implement targeted action plans to optimize collections and reduce aged receivables.
  • Identify and mitigate barriers to timely revenue realization.

Team Management

  • Oversee AR Consultants, providing mentorship, training, and performance management to ensure team success.
  • Promote collaboration and accountability within the team to achieve organizational goals.
  • Develop and maintain staffing plans to support workload demands.

Billing And Collections Oversight

  • Direct and monitor billing processes for Medicare, Medicaid, HMO, Private, and Hospice payers to ensure accuracy and timeliness.
  • Ensure compliance with payer regulations and resolve complex payment or denial issues.
  • Drive initiatives to improve payer reimbursement and reduce claim rejections.

Problem-Solving & Innovation

  • Lead resolution efforts for escalated AR issues, including payer disputes and denial management.
  • Introduce process improvements to enhance AR management efficiency.
  • Leverage technology and reporting tools to provide actionable insights for AR performance.

Performance Monitoring & Reporting

  • Prepare and present AR performance reports to senior leadership, highlighting achievements and areas for improvement.
  • Monitor key performance indicators (KPIs) to ensure alignment with organizational objectives.

Required Skills & Competencies

  • Strong analytical and problem-solving skills.
  • Expertise in AR management for various payer types, including Medicare, Medicaid, and HMOs.
  • Exceptional organizational and time-management abilities.
  • Strategic thinker with the ability to implement actionable plans.
  • Proficient in using AR software and reporting tools.
  • Excellent HR and leadership skills, with the ability to inspire and lead a team effectively.
  • Flexibility to adapt to changing priorities and challenges.

Accounts Receivable Management

  • Oversee a team of ARCs dedicated to resolving aged accounts (120+ days).
  • Execute billing processes, appeal denials, and submit corrected claims as needed.
  • Ensure thorough documentation of actions in PCC software, including resident notes and account updates.

Travel

  • Willingness to travel domestically as required to oversee team performance and training initiatives.

Qualifications

Education: Bachelor’s degree in accounting, Finance, Business Administration (preferred).

Work Experience: 5+ years of experience in accounts receivable management, preferably in a SNF healthcare or related industry

5-7 years’ experience as a supervisor

Possesses knowledge and experience in Medicare, Medicaid and HMO billing

Possesses excellent computer skills, including keyboarding, use of computer applications such as MS Office/Excel/PowerPoint etc.

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