Clinical Resource Nurse
ChartSpan Medical Technologies
Date: 2 days ago
City: Greenville, SC
Contract type: Full time

The ChartSpan Clinical Resource Nurse plays a vital role in Chartspans clinical operations serving as a key resource for clinical expertise, staff education, and patient care coordination. Through
Clinical Expertise and Patient Care
Education and Licensure
Clinical Expertise and Patient Care
- Serve as a resource for complex patient care situations, providing advanced clinical knowledge and guidance to clinical and non-clinical staff.
- Assist in assessing, planning, implementing, and evaluating patient care protocols to ensure it meets the highest standards across the clinical departments.
- Support clinical staff in decision-making and problem-solving related to patient care.
- Provide direct patient care when necessary, particularly in cases requiring advanced expertise.
- Develop and deliver ongoing education programs for nursing and non-nursing staff, ensuring they are updated on clinical best practices, new protocols, and procedures.
- Provide one-on-one coaching or mentorship to nurses/health coaches, especially new hires or those needing additional support.
- Organize and lead up-trainings
- Meet with supervisors to discuss coachings
- Update Healthwise and CRS data
- Participate in or lead quality improvement initiatives aimed at enhancing patient care, safety, and clinical outcomes.
- Monitor compliance with clinical guidelines, policies, and procedures, ensuring that all staff adhere to established standards of care.
- Collaborate with other teams to develop and implement best practices in patient care.
- Contribute to the development of clinical protocols, policies, and procedures to ensure they reflect current evidence-based practices.
- Assist with the implementation of new clinical policies and ensure all staff are properly trained and compliant.
- Act as a mentor or role model for clinical staff, fostering professional growth and development.
- Help to manage clinical workflows, prioritization of care, and efficient use of resources.
- Facilitate communication between nursing staff and other departments to enhance collaboration and patient outcomes.
- Serve as a point of contact for nursing staff when clinical issues or challenges arise, offering support and solutions in real time.
- Assist with clinical problem-solving, such as interpreting lab results, managing critical situations, or troubleshooting medical equipment.
- Lead HIPAA policies and protocols implementation
- Maintain triage team licensure tracking
- Support staff in understanding and complying with relevant regulations, providing guidance and corrective actions as needed.
- Monitor and ensure accurate and timely documentation of patient care activities in compliance with organizational standards.
- Support clinical staff in maintaining thorough, up-to-date patient records and ensure compliance with documentation protocols.
- Assist in conducting regular audits of triage calls to ensure quality and adherence to Schmitt-Thompson protocols.
- Assist in developing patient education materials for internal use and create materials alongside the marketing department.
- Develop and maintain care plan library
- Step into the Charge Nurse role to manage daily operations as needed, ensuring high-quality patient care and efficient team performance.
- Assist with triage of critical situations and provide direct patient care as necessary.
Education and Licensure
- Registered Nurse (RN) with an active, COMPACT, unencumbered license in good standing.
- Bachelor of Science in Nursing (BSN) required; Master’s degree in Nursing, Education, or related field preferred.
- Certification in a specialty nursing area (e.g., CCRN, CEN, or CMSRN) is a plus.
- Current Basic Life Support (BLS)
- Minimum of 3–5 years of clinical nursing experience in an acute or outpatient care setting.
- At least 1–2 years in a leadership, educator, or mentor role within a healthcare environment.
- Experience in triage, care coordination, or working with clinical protocols (e.g., Schmitt-Thompson) is preferred.
- Advanced clinical judgment and decision-making skills in complex patient care scenarios.
- Proven ability to educate and coach nurses and interdisciplinary teams effectively.
- Strong understanding of evidence-based practices and ability to translate them into clinical policies and workflows.
- Familiarity with quality improvement processes and data-driven decision-making.
- Ability to work independently and take initiative while also excelling in collaborative, team-based environments.
- Proficient in clinical documentation systems and electronic health records (EHR).
- Strong interpersonal, verbal, and written communication skills.
- Comfort with coaching, feedback, and leading meetings with supervisors or clinical teams.
- Competence in problem-solving under pressure, including critical patient care situations or equipment troubleshooting.
- Knowledge of HIPAA regulations, accreditation standards, and healthcare compliance.
- Experience supporting nursing licensure tracking and triage call audits.
- Familiarity with patient education tools, such as Healthwise, and care planning resources.
- Comfortable stepping into a Charge Nurse or team lead role as needed.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resume