Quality Representative

Your responsibilities

Job Summary

Assist in the implementation and maintenance of the company’s Quality System. Process customer and vendor returns. Assist in promoting a total quality environment and ensuring the continual improvement of branch products and processes.

Job Description

Location: South Bend, IN (Local candidates preferred)

Environment: On-site, working around heavy machinery

Pre-employment Drug Screening Required, Including Testing For Marijuana

Salary: $50K - $60K + monthly gainshare opportunity

Ready to grow your quality career with a global leader?

We're looking for an experienced Quality Representative to join our South Bend, IN team! This role plays a key part in upholding product excellence, supporting continuous improvement, and working directly on the warehouse floor alongside our operations team.

What You’ll Do:

Investigate & process customer and vendor returns

Conduct internal audits & assist with customer audits/visits

Maintain and calibrate measurement/test equipment

Drive root cause investigations and recommend improvements

Support Lean initiatives & maintain visual management boards

Collaborate on continual improvement and branch quality reviews

What You’ll Bring:

2-3 years of experience in Quality Assurance or Control

Working knowledge of ISO9001:2008 or AS9100/9120 standards

High school diploma or GED required

Strong computer skills & safety-first mindset

ASQ certification is a plus

Lean, OSHA, or metals industry experience is a bonus

Preferred Experience:

3-4 years of quality experience + auditing

Important: You must be authorized to work in the U.S. without current or future sponsorship. We are unable to provide visa sponsorship for this role.

Why Join Us?

Be part of a global industry leader

Hands-on role supporting safety and quality excellence

Opportunities for growth and professional development

Job Compensation

50,000-60,000

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) and RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!
  
  
  

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

This is to notify the general public that some individuals/entities are using the thyssenkrupp (“TK”) name, trademark, domain name, and logo without authorization. They are posing as employees, representatives, or agents of TK and its associated/group companies. These individuals/entities are fraudulently offering jobs online through texts, websites, telephone calls, emails, or by issuing fake offer letters. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.

TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.

TK does not:

• Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;
• Request payment of any kind from prospective jobseekers or candidates for employment;
• Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;
• Send checks to job seekers; or
• Make job offers through third parties. In the event TK uses professional recruitment services through a third party, offers are always made directly by TK and not by any third parties.
  
  
  

PLEASE NOTE:

• TK strongly recommends that potential jobseekers do not respond to such fake solicitations, in any manner;
• TK will not be responsible to anyone acting on an employment offer that is not directly made by TK;
• Anyone making an employment offer in return for money is not authorized by TK; and
• TK reserves the right to take legal action, including criminal action, against such individuals/entities.
  
  
  

TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at https://jobs.thyssenkrupp.com/en to view authentic job openings at TK.

If you receive any unauthorized, suspicious, or fraudulent offers or interview calls, please email us at [email protected].

We shall not accept any liability towards the representation made in any fraudulent communication or its consequences, and such fraudulent communication shall not be treated as any kind of offer or representation by TK or its group companies and affiliates.

Your profile

Company

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just-in-time” or “just-in-sequence. Copper and Brass Divison Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico. By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today’s challenging global business environment. The company’s focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years.