Transportation Assistant Manager

Description

As a Transportation Assistant Manager, you are responsible for implementing workflow procedures based on direction from the Transportation Manager.

Your duties include supervising transportation employees during day-to-day tasks, providing customer support in escalated situations, and helping manage the overall workflow of the transportation department. Qualifications

• Excellent verbal communication and the ability to convey important information clearly and effectively.
• Strong leadership and initiative.
• Excellent delegator and mediator.
• Excellent customer service skills.
• Quick decision-making and problem-solving abilities.
• Excellent time management.
• Responsible, goal-oriented, and organized.
• Strong attention to detail and being able to multitask.
• Confident, proactive, and willing to take on workplace challenges.
• Great listening skills and being able to take direction from individuals in higher-level positions.
• The ability to motivate others is required
  
  

Requirements

Duties and Responsibilities:

These include, but are not limited to:

• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.
• Participate in recruitment and dismissal processes.
• Smooth out problems within the workplace.
• Address employee and customer concerns.
• Develop strategies for better workplace efficiency and goal achievement.
• Email and phone correspondence.
• Liaise between managers, customer,s and employees.
• Provide direction to staff.
• Monitor spending patterns and budget.
• Fill in for the Transportation Manager in times of absence. Make executive decisions, hold meetings, and provide accountability.
• Troubleshootthe POS system.
• Support ongoing learning and development of team members.
• Help create and foster a respectful and inclusive team environment. Proficiency in the following language is highly encouraged: Spanish