Hyatt Place UC Davis - Front Desk Agent
Aimbridge Hospitality
Date: 1 day ago
City: Davis, CA
Salary:
$18
per hour
Contract type: Full time
Join Our Team as a Front Desk Agent!
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
Key Skills/Responsibilities
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Hyatt Place UC Davis is located on the UC Davis campus, next door to the Mondavi Center, Manetti Shrem Museum, UC Davis Conference Center and within walking distance of Downtown Davis. Enjoy comfortable rooms, a hot breakfast every morning, 24/7 meal access, free Wi-Fi, a heated pool and more. Guests can wake up to breakfast served every day. We are currently featuring a selection of pre-packaged breakfast items, such as hot breakfast sandwiches, fresh fruit, yogurt, and more. The Market offers a selection of perfectly packaged grab-and-go items from snacks to salads, while our bakery case offers an array of tempting pastries and sweets. The Bar offers thoughtfully sourced, regionally inspired food, premium alcoholic beverages and specialty coffee drinks.
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
Key Skills/Responsibilities
- Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
- Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
- Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
- Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
- Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Hyatt Place UC Davis is located on the UC Davis campus, next door to the Mondavi Center, Manetti Shrem Museum, UC Davis Conference Center and within walking distance of Downtown Davis. Enjoy comfortable rooms, a hot breakfast every morning, 24/7 meal access, free Wi-Fi, a heated pool and more. Guests can wake up to breakfast served every day. We are currently featuring a selection of pre-packaged breakfast items, such as hot breakfast sandwiches, fresh fruit, yogurt, and more. The Market offers a selection of perfectly packaged grab-and-go items from snacks to salads, while our bakery case offers an array of tempting pastries and sweets. The Bar offers thoughtfully sourced, regionally inspired food, premium alcoholic beverages and specialty coffee drinks.
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