Scheduler / Patient Service Rep
University Physicians' Association, Inc. (UPA)
Date: 3 weeks ago
City: Knoxville, TN
Contract type: Full time
Description
University Physicians' Association is seeking qualified applicants for a Scheduler for a University Pulmonary & Critical Care a practice located within UT Medical Center in Knoxville, TN.
Duties include
Effective communication skills, attention to detail, time management, and organizational skills are critical to the overall success of the candidate.
Requirements
University Physicians' Association is seeking qualified applicants for a Scheduler for a University Pulmonary & Critical Care a practice located within UT Medical Center in Knoxville, TN.
Duties include
- Schedule diagnostic testing and procedures using the medical center’s scheduling program
- Obtain authorization for testing and procedures
- Appropriately document authorizations and appointments in the patient record
- Communicate with providers regarding insurance denials
- Provide patients with correct instructions for scheduled appointments
- Schedule outgoing referrals to other specialties
- Answer phone calls and EMR messages in a timely manner
- Works well with providers and staff
- Other duties as assigned
Effective communication skills, attention to detail, time management, and organizational skills are critical to the overall success of the candidate.
Requirements
- Experience with medical terminology, as well as a strong knowledge of medical insurance
- 6 months to 1-year previous medical office experience
- High School Diploma
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