Scheduler / Patient Service Rep

University Physicians' Association, Inc. (UPA)


Date: 17 hours ago
City: Knoxville, TN
Contract type: Full time
Description

University Physicians' Association is seeking qualified applicants for a Scheduler for a University Pulmonary & Critical Care a practice located within UT Medical Center in Knoxville, TN.

Duties include

  • Schedule diagnostic testing and procedures using the medical center’s scheduling program
  • Obtain authorization for testing and procedures
  • Appropriately document authorizations and appointments in the patient record
  • Communicate with providers regarding insurance denials
  • Provide patients with correct instructions for scheduled appointments
  • Schedule outgoing referrals to other specialties
  • Answer phone calls and EMR messages in a timely manner
  • Works well with providers and staff
  • Other duties as assigned

Skills

Effective communication skills, attention to detail, time management, and organizational skills are critical to the overall success of the candidate.

Requirements

  • Experience with medical terminology, as well as a strong knowledge of medical insurance
  • 6 months to 1-year previous medical office experience
  • High School Diploma

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