Office Administrator

Who We Are

Through a partnership-based approach, Coterie helps insurance professionals unlock untapped revenue in the small commercial space. With an innovative quoting platform that delivers accurate pricing and bindable quotes in less than one minute, Coterie makes small business insurance effortless.

We are on a mission to build and foster a world-class team to bring speed, simplicity, and service to commercial insurance. We value integrity, humility, passion, and intelligence. If you want to push yourself and reshape a $200B+ market, we’re excited to talk to you!

What will the Office Administrator do?

Coterie Insurance has a new location in Appleton, WI! We're seeking an onsite Office Administrator to join our team at our new picturesque office nestled along the tranquil riverfront at Riverheath Way in downtown Appleton. With easy access to charming coffee shops and more, it's the perfect place to be!

The Office Administrator serves as the backbone of administrative operations, ensuring the smooth functioning of day-to-day activities. They meticulously oversee all aspects of office management, from supplies and facilities to scheduling and correspondence. Acting as the central point of contact, they liaise with external parties and support internal teams, facilitating seamless communication and collaboration. Additionally, they play a pivotal role in maintaining and improving office procedures and policies, always seeking opportunities to enhance efficiency and productivity.

• Efficiently manage all administrative tasks and office operations to ensure smooth functioning.
• Oversee office supplies, kitchen supplies, equipment, and facilities, ensuring everything is well-maintained and operational.
• Coordinate office logistics, such as scheduling meetings, managing calendars, and organizing travel arrangements.
• Serve as the primary point of contact for external vendors, clients, and visitors.
• Manage deliveries and process incoming and outgoing mail.
• Support gifting to associates, vendors and partners of Coterie.
• Support Marketing team with Coterie swag needs.
• Maintain and improve office procedures and policies to enhance efficiency and productivity.
• Handle incoming inquiries and correspondence, both electronically and in person.
• Assist in budget management and expense tracking for office-related expenditures.
• Support management with various administrative tasks and special projects as needed.
• Act as a liaison between different departments within the organization, facilitating communication and collaboration.
• Take initiative to identify areas for improvement and implement solutions to streamline processes and enhance overall office functionality.
• Light janitorial duties include trash removal and cleaning of office spaces, kitchen areas and restrooms.
• Support People Operations team with miscellaneous project work.
  
  

What We Are Looking For

• Previous experience in administrative roles in an office setting.
• Proficiency in Microsoft Office Suite and other office software.
• Strong organizational and communication skills.
• Ability to multitask, prioritize tasks, and work well under pressure.
• Reliable transportation, including a valid drivers’ license for job-related travel.
• Active Notary commission or willingness to obtain Notary commission within 60 days of employment.
• Ability to lift up to 25 lb. swag boxes.
  
  

Our Interview Process

Our hiring process generally consists of 4 phases. The goal is to provide an opportunity for us to learn more about our candidates while allowing them to get to know us as well!

• Phase 1: Qualified candidates will first meet with a member of our People Operations team for a phone interview. This discussion is a high-level conversation to understand more about your background and interests and for us to share more about Coterie and the position.
• Phase 2: Selected candidates will be invited to meet with our Hiring Manager for a 2nd interview via Teams video. This interview is designed to be more detail oriented and allows you to learn more about the role and expected to be 30 minutes in length.
• Phase 3: Top candidates will be invited to participate in an experiential exercise interview. This will include a project provided in advance along with a 1-hour interview conducted with our hiring manager.
• Phase 4: Final candidates will receive an invite to our final interview series. This series will include 1:1 interviews with additional team members. The final series is roughly 1-2 hours in total.
  
  

What's In It For You

Coterie has excellent benefits for all full-time employees. We offer the following:

• Health insurance through Aetna (we pay 100% of premiums)
• Dental and vision insurance through Guardian (we pay 100% of premiums)
• Basic life insurance (we pay 100% of premiums)
• Access to flexible spending account (FSA) or health savings account (HSA) (for those using HSA eligible plans)
• 401K plan (up 4% match with immediate vest). Must be 21 years of age or older to participate
• Flexible PTO policy offering up to 3 weeks of time off to support onboarding and integration during the first twelve months of employment. After the first year of employment and effective as of the anniversary date, eligibility transitions to up to 4 to 5 weeks of time off annually to recharge and sustain long-term success.
• 12 company-paid holidays each year
• Continuing education annual stipend
• Annual salary estimated between $60,000-$70,000 (paid hourly) based on national data. Candidates who meet all the minimum requirements and possess additional relevant experience, as outlined in the job description, may be considered for a salary above the midpoint of the above range. Salary is based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; degrees or certifications, etc.
  
  

Work Authorization

At this time, Coterie Insurance is unable to consider candidates who require current or future visa sponsorship. Applicants must have authorization to work in the United States without the need for sponsorship now or in the future. Falsification of an application, including work authorization status, is immediate grounds for dismissal from consideration.